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For Companies At a Glance
- Tasks: Deliver exceptional service and share your passion for wine and food with guests.
- Company: Join the Albion Hotel, a vibrant place focused on team culture and guest experience.
- Benefits: Competitive pay, tips, flexible shifts, meals on duty, and 28 days holiday.
- Other info: Enjoy clear career progression and recognition for your hard work.
- Why this job: Be part of an exciting new chapter and help create memorable experiences for guests.
- Qualifications: Passion for hospitality; experience is a plus but not essential—training provided!
The predicted salary is between 12 - 15 £ per hour.
The Albion Hotel is entering an exciting new phase, with refreshed leadership, a renewed focus on high standards, and a strong commitment to both team culture and guest experience. We are proud to be building a supportive and inclusive environment where quality, consistency, care, and culture are at the heart of everything we do. Our purpose is simple: to create the best possible experience—not only for our guests, but for every member of our team.
As a leader in guest experience on the island, we combine a fun, positive culture with a professional approach to hospitality. With you as part of the team, we aim to continue raising the bar. We are an inclusive employer and welcome applications from individuals of all backgrounds, experiences, and identities. As a Disability Confident Leader, we are committed to creating opportunities and removing barriers so everyone can thrive.
The Role
We are looking for a passionate and enthusiastic Wine Specialist / Food & Beverage Assistant to join our team. This role is ideal for someone who enjoys working in hospitality and has a genuine interest in wine, food, and delivering exceptional service. While previous experience in a fast-paced hotel or restaurant is beneficial, it is not essential—full training will be provided for the right candidate.
Key Responsibilities
- Provide knowledgeable advice on wine selections and food pairings
- Deliver outstanding service across our restaurant and bar areas
- Maintain and manage the wine list, including stock rotation
- Assist with ordering, storage, and inventory management
- Support wine tastings, events, and special functions
- Collaborate closely with kitchen and front-of-house teams
About You
- Passionate about hospitality, wine, food, and drinks
- Committed to delivering memorable guest experiences
- Friendly, positive, and professional in approach
- Able to work efficiently under pressure
- A strong team player with a willingness to go the extra mile
- Excellent communication and customer service skills
- WSET qualification (preferred but not essential)
- Flexible to work evenings, weekends, and holidays
- Experience in a busy hotel or restaurant environment is an advantage
What We Offer
- Competitive hourly pay (based on experience) + equal share of tips
- Sensible shift patterns (20–45 hours per week, Monday–Sunday, with two days off)
- Meals on duty
- Weekly team rewards and monthly recognition awards
- Ongoing training and development opportunities
- Clear career progression pathways
- Pension scheme
- Uniform provided
- 28 days annual holiday
- A paid day off on your birthday
How to Apply
If you’re passionate about hospitality and want to be part of an exciting new chapter at The Albion Hotel, we’d love to hear from you. Please submit your CV and a short cover letter outlining your experience and interest in the role. Join us and help shape the future of The Albion Hotel—where great people create great experiences.
Wine Waiter - Albion Hotel in Freshwater employer: Albion Hotel
Contact Detail:
Albion Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wine Waiter - Albion Hotel in Freshwater
✨Tip Number 1
Get to know the Albion Hotel vibe! Before you step in for an interview, check out their website and social media. Understanding their culture and values will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your wine knowledge! Brush up on some popular wines and food pairings. Being able to chat confidently about wine can really set you apart during the interview—show them you’re passionate about what you’ll be serving!
✨Tip Number 3
Be ready to showcase your customer service skills! Think of examples from your past experiences where you went above and beyond for a guest. This will demonstrate your commitment to delivering memorable experiences, which is key for the Albion Hotel.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen to be part of the team at The Albion Hotel right from the start.
We think you need these skills to ace Wine Waiter - Albion Hotel in Freshwater
Some tips for your application 🫡
Craft a Personalised Cover Letter: When writing your cover letter, make sure to highlight your passion for hospitality and wine. Share a bit about why you want to join The Albion Hotel specifically, and how your values align with our commitment to guest experience and team culture.
Show Off Your Skills: In your CV, don’t just list your previous jobs—show us what you can bring to the table! Highlight any relevant experience in hospitality, even if it’s not directly related to wine. We love seeing enthusiasm and a willingness to learn!
Be Authentic: We’re all about creating a supportive and inclusive environment, so let your personality shine through in your application. Don’t be afraid to share your unique experiences or interests that make you a great fit for our team.
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your CV and cover letter right away, and we can’t wait to hear from you!
How to prepare for a job interview at Albion Hotel
✨Know Your Wines
Brush up on your wine knowledge before the interview. Familiarise yourself with different types of wines, their regions, and food pairings. This will show your genuine interest in the role and help you stand out as a passionate candidate.
✨Showcase Your Hospitality Skills
Prepare examples from your past experiences that highlight your customer service skills. Whether it’s a time you went above and beyond for a guest or how you handled a challenging situation, these stories will demonstrate your commitment to delivering exceptional service.
✨Emphasise Teamwork
The Albion Hotel values collaboration, so be ready to discuss how you work well in a team. Share instances where you supported colleagues or contributed to a positive team culture, showing that you’re not just a great individual performer but also a team player.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the hotel’s approach to guest experience or how they support staff development. This shows your enthusiasm for the role and helps you gauge if the hotel is the right fit for you.