Our client is currently looking for a Customer Service Advisor to start at medical device company in Ilkeston, Derbyshire
In this role, you will support customers in resolving their issues efficiently with professionalism and in a timely manner
Your role will include:
- Managing inbound and outbound customer calls.
- Responding to customer enquiries via telephone, email and live chat.
- Providing advice and support
- Processing customer orders
- Maintaining accurate customer records using internal systems.
- Liaising with technical departments to resolve customer queries efficiently.
- Delivering an outstanding customer experience
This position:
- 18 month minimum contract
- Monday - Friday
- 9am - 5pm
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