At a Glance
- Tasks: Lead daily operations of a luxury restaurant and deliver exceptional guest experiences.
- Company: Join the Albion Hotel, a newly refurbished luxury hotel in Freshwater Bay.
- Benefits: Competitive salary, TRONC, bonus opportunities, and a vibrant work environment.
- Other info: Opportunity to grow and establish high-quality food and beverage outlets.
- Why this job: Be part of a passionate team creating memorable dining experiences in a fine dining setting.
- Qualifications: Experience in luxury hospitality, strong leadership skills, and a passion for food and wine.
The predicted salary is between 45000 - 55000 £ per year.
We are seeking an experienced, professional, and highly motivated Food & Beverage Manager to lead the daily operations of our busy restaurant within a newly positioned luxury hotel; the Albion Hotel in Freshwater Bay. The successful candidate will be responsible for delivering exceptional guest experiences, maintaining the highest standards of food and beverage service, maximising profitability, and leading a dedicated team in a fast-paced fine dining environment.
The right person will be passionate about food: both the variety as well as the eating experience itself. They will also have a passion for wine, ensuring customers choose the right wine and delivering a truly memorable experience. They must be excited by the industry and knowledgeable about competitors, the marketplace, and current trends.
Total Restaurant Awareness must be at the core of their DNA. The Albion Hotel was refurbished in July 2024. Its 84-cover restaurant is multi-faceted, with a large outdoor terrace, which can, in good weather, increase the restaurant capacity to 120+ covers. In addition, the Cabin Bar can comfortably sit 42 diners, however it is primarily used as a drinking spot or private hire venue. The right candidate will have entrepreneurial spirit and an appetite for change.
Key Responsibilities:
- Operations Management: Oversee all day-to-day restaurant operations to ensure seamless service delivery. Maintain exceptional standards of food quality, presentation, cleanliness, and guest satisfaction. Ensure compliance with all health, safety, food hygiene, and licensing regulations. Monitor restaurant appearance, ambience, and service standards in line with luxury hotel expectations. Coordinate closely with the Head Chef and other hotel departments to ensure smooth operations.
- Guest Experience: Deliver outstanding customer service and create memorable dining experiences. Handle guest enquiries, special requests, complaints, and feedback professionally and efficiently. Build strong relationships with regular and VIP guests. Ensure service standards consistently exceed customer expectations.
- Team Leadership: Recruit, train, motivate, and develop restaurant staff. Conduct regular performance reviews and provide ongoing coaching. Create staff schedules and manage labour costs effectively. Foster a positive, professional, and high-performance culture. Lead by example during service periods.
- Financial Management: Manage budgets, revenue targets, and cost controls; namely staff costs and, working closely with the Head Chef, food gross profit margins. Identify opportunities to improve profitability. Analyse sales performance and prepare regular management reports. Control stock levels and oversee ordering procedures. Minimise waste and maximise operational efficiency.
About you:
- Skills and Experience Required: Proven experience as a Restaurant Manager or Senior Restaurant Supervisor within a luxury hotel, fine dining restaurant, or high-end hospitality environment. Strong leadership and people management skills. Excellent customer service and communication abilities. Strong financial awareness and experience managing budgets and profitability. Ability to work under pressure in a busy, fast-paced environment. Excellent organisational and problem-solving skills. Knowledge of food safety legislation and licensing regulations. Proficiency in restaurant management systems and Microsoft Office.
- Qualifications: Hospitality Management qualification preferred. Level 3 Food Safety Certification (or equivalent). Personal Licence Holder qualification desirable. First Aid qualification desirable.
- Personal Attributes: Professional appearance and manner. Passion for hospitality and guest service with strong attention to detail. Positive, energetic, and proactive approach. Ability to inspire and lead a high-performing team.
Key Performance Indicators (KPIs):
- Guest satisfaction scores.
- Revenue and profitability targets.
- Labour cost management.
- Food and beverage cost control.
- Employee retention and development.
- Compliance with health, safety, and brand standards.
Food & Beverage Manager in Isle of Wight employer: Albion Freshwater Ltd
Albion Freshwater Ltd is an attractive employer due to its commitment to delivering exceptional guest experiences in a luxury boutique hotel setting. The company fosters a culture of personalized service and excellence, providing employees with opportunities to develop their skills in hospitality management. With recent accolades such as two AA rosettes for its restaurant and recognition as the best hotel on the Isle of Wight, Albion Freshwater Ltd offers a dynamic work environment that encourages professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Manager in Isle of Wight
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Albion Freshwater Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Albion Freshwater Ltd
Don't be shy about reaching out to Albion Freshwater Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Manager in Isle of Wight
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Albion Freshwater Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Albion Freshwater Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
