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- Tasks: Manage high-value, complex loss claims from start to finish in a fully remote setting.
- Company: Join a forward-thinking insurance company with a supportive culture.
- Benefits: Competitive salary up to £80,000, flexible remote work, and career development opportunities.
- Why this job: Take ownership of significant cases and make impactful decisions in a dynamic environment.
- Qualifications: Experience in third-party claims handling and strong negotiation skills required.
- Other info: Ideal for seasoned professionals looking for autonomy and growth in their career.
The predicted salary is between 48000 - 80000 £ per year.
We are seeking an experienced Major & Complex Loss Claims Handler to join a high-performing, specialist claims team. This role offers the opportunity to take ownership of high-value, technically complex third-party claims while working within a forward-thinking, supportive, and fully remote environment.
You will manage a diverse portfolio of significant loss cases from initial instruction through to resolution, exercising a high degree of autonomy while collaborating with internal and external stakeholders to achieve commercially sound outcomes. This position is ideal for a seasoned claims professional who thrives on complex decision-making, strategic negotiation, and delivering excellent client outcomes on high-value matters.
Key Responsibilities- Managing a caseload of Major and Complex Loss claims, typically £100,000+, from inception to settlement
- Handling claims across one or more of the following areas: PI, PL, EL, Credit Hire, Property Damage, or other third-party losses
- Proactively investigating liability, quantum, and causation on complex claims
- Instructing and managing panel solicitors, experts, and other third parties
- Applying in-depth knowledge of case law, Civil Procedure Rules (CPR), and pre-action protocols
- Developing and executing effective claim strategies to control indemnity spend and litigation risk
- Leading negotiations on high-value settlements and alternative dispute resolution
- Producing clear, accurate technical reports and reserving recommendations
- Acting as a technical referral point and mentoring junior team members where required
- Building strong relationships with clients, brokers, and internal stakeholders
- Substantial experience in third-party claims handling, gained within insurance, legal practice, or claims management
- Proven expertise handling major and complex loss claims, ideally exceeding £100k in value
- Strong technical knowledge across PI, PL, EL, Credit Hire, Property Damage, or multi-discipline claims
- Excellent understanding of CPR, litigation processes, and current case law
- Confident decision-maker with strong analytical and problem-solving skills
- Highly skilled negotiator with the ability to manage sensitive, high-exposure claims
- Strong communication and stakeholder management capabilities
- Self-motivated, organised, and comfortable working within a fully remote model
Major & Complex Loss Claims Handler in London employer: Albion Blake
Contact Detail:
Albion Blake Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Major & Complex Loss Claims Handler in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and legal sectors. Attend virtual events or webinars where you can meet potential employers or colleagues. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for those interviews! Research common questions for Major & Complex Loss Claims Handler roles and practice your answers. We recommend using the STAR method to structure your responses – it’ll help you showcase your experience effectively.
✨Tip Number 3
Showcase your expertise! Create a portfolio of your past claims handling successes, especially those involving high-value cases. This will give you an edge and demonstrate your capability to manage complex claims.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Major & Complex Loss Claims Handler in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Major & Complex Loss Claims Handler role. Highlight your experience with high-value claims and any relevant technical knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of your past successes in handling complex claims and how you’ve navigated challenging situations.
Showcase Your Negotiation Skills: Since this role involves leading negotiations, make sure to mention your negotiation experience. We love seeing candidates who can demonstrate their ability to achieve excellent outcomes while managing sensitive claims.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our forward-thinking team!
How to prepare for a job interview at Albion Blake
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of major and complex loss claims, especially those exceeding £100k. Be ready to discuss specific cases you've handled, the strategies you employed, and the outcomes achieved. This will show your expertise and confidence in managing high-value claims.
✨Master the Legal Jargon
Familiarise yourself with key terms related to PI, PL, EL, and other relevant areas. Understanding the Civil Procedure Rules (CPR) and current case law is crucial. Use this knowledge to demonstrate your technical prowess during the interview, as it will highlight your capability to navigate complex legal landscapes.
✨Showcase Your Negotiation Skills
Prepare examples of successful negotiations you've led, particularly in high-stakes situations. Discuss your approach to alternative dispute resolution and how you’ve managed sensitive claims. This will illustrate your ability to achieve commercially sound outcomes while maintaining strong relationships with stakeholders.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your decision-making and problem-solving skills. Think about how you would handle various complex claims situations, including liability investigations and managing third-party experts. Practising these scenarios will help you articulate your thought process clearly during the interview.
