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For Companies At a Glance
- Tasks: Lead insurance operations, ensuring efficiency in underwriting and vendor management.
- Company: Join a top-performing global insurer focused on innovation and operational excellence.
- Benefits: Enjoy a hybrid work model with opportunities for professional growth and development.
- Why this job: Shape operational strategies and drive continuous improvement in a dynamic environment.
- Qualifications: Experience in Lloyd’s Market operations and strong leadership skills required.
- Other info: Be part of a culture that values collaboration and proactive problem-solving.
The predicted salary is between 48000 - 72000 £ per year.
Are you a seasoned insurance operations leader with a passion for driving efficiency and innovation? My client is a top performing Insurer – seeking an innovative Head of Operations to join a global insurance client of ours. In this pivotal role, you will oversee critical operational functions, ensuring smooth and effective execution across underwriting, business systems, vendor management, and more. You will be a key player in shaping operational strategies, enhancing performance, and maintaining regulatory compliance across the organisation.
Main Responsibilities:
- Underwriting Management: Ensure robust controls and reporting are in place to meet regulatory standards. Continuously monitor and enforce adherence to these controls.
- Oversee the Underwriting function, providing essential administrative and operational support to the underwriting team, ensuring efficiency in all processes.
- Standardisation of Underwriting Processes & Systems: Implement standardised processes and systems across underwriting teams to create synergies and operational efficiencies.
- Binding Authority Management: Manage DUA team to ensure the effective execution of binding authority agreements.
- Continuous Improvement: Identify and act on opportunities for operational improvement and innovation. Lead by example and foster a culture of continuous improvement within your team.
- Business Systems & Applications: Serve as the main liaison with Technical Services to ensure smooth and consistent delivery of business systems and application services.
- Vendor Management & Outsourcing Framework: Manage day-to-day vendor relationships and develop a strategic framework for outsourcing. Work with the Corporate Procurement function on negotiating new contracts.
- Operational Resilience: Ensure the business maintains robust, resilient operations, focusing on cyber resilience and third-party risk management.
- Operational & Regulatory Requirements: Address other ad hoc tasks related to underwriting and business operations as needed as well as ensuring compliance with regulatory requirements and that company policies and procedures are up to date and align with best practices.
Key Skills:
- Proven experience in a Lloyd’s Market operations leadership role, ideally in underwriting or insurance operations.
- Strong understanding of underwriting processes, controls, and regulatory requirements.
- Excellent leadership skills with a track record of driving operational efficiencies and process improvements.
- Expertise in vendor management, outsourcing, and contract negotiation.
- Ability to collaborate with cross-functional teams, including technical and business units.
- Strong communication and organisational skills.
- A proactive and solutions-oriented mindset with the ability to manage multiple priorities.
Head of Insurance Operations employer: Albion Blake
Contact Detail:
Albion Blake Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Insurance Operations
✨Tip Number 1
Network with professionals in the insurance industry, especially those who have experience in Lloyd’s Market operations. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends and challenges in insurance operations.
✨Tip Number 2
Research the company thoroughly to understand their operational strategies and recent initiatives. This knowledge will help you tailor your discussions during interviews and demonstrate your genuine interest in contributing to their goals.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven operational efficiencies and improvements in previous roles. Highlight your leadership style and how it has positively impacted team performance and compliance with regulatory standards.
✨Tip Number 4
Familiarise yourself with the latest technologies and systems used in insurance operations. Being knowledgeable about business systems and applications will position you as a strong candidate who can effectively liaise with technical teams.
We think you need these skills to ace Head of Insurance Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in insurance operations, particularly in underwriting and vendor management. Use specific examples to demonstrate your leadership skills and operational efficiencies you've driven.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for innovation in insurance operations. Address how your background aligns with the key responsibilities of the role, such as managing binding authority agreements and fostering a culture of continuous improvement.
Highlight Key Skills: In your application, emphasise your understanding of regulatory requirements and your experience in contract negotiation. Mention any specific achievements that illustrate your ability to manage multiple priorities effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a leadership role in operations.
How to prepare for a job interview at Albion Blake
✨Showcase Your Leadership Experience
As a candidate for the Head of Insurance Operations, it's crucial to highlight your previous leadership roles. Prepare specific examples where you've successfully driven operational efficiencies and led teams through change, particularly in underwriting or insurance operations.
✨Demonstrate Knowledge of Regulatory Compliance
Familiarise yourself with the regulatory standards relevant to the insurance industry. Be ready to discuss how you've ensured compliance in past roles and how you would approach maintaining these standards in the new position.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage multiple priorities. Think of scenarios where you've identified opportunities for improvement and how you implemented changes effectively.
✨Emphasise Collaboration Skills
Since the role involves working with cross-functional teams, be prepared to discuss your experience collaborating with technical and business units. Highlight instances where your communication skills helped bridge gaps between departments.
