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- Tasks: Lead a vibrant team in a high-energy environment, ensuring top-notch service and guest experiences.
- Company: Join Albert's Schloss, a lively Alpine bier palace with a fun and authentic culture.
- Benefits: Competitive salary, bonuses, 50% off at venues, and industry-leading training opportunities.
- Why this job: Be part of a dynamic team that values your ideas and fosters personal development.
- Qualifications: Senior management experience in a fast-paced venue and a passion for guest satisfaction.
- Other info: Rated 'World Class' to work in 2024; enjoy events and well-being support.
The predicted salary is between 47000 - 53000 £ per year.
Step into the world of Albert's Schloss Birmingham; a lively, high-energy Alpine bier palace where world class food, drink & entertainment experiences come together under one roof. From indulgent European-inspired dishes to tank-fresh biers and late-night entertainment, Albert's Schloss is a place where guests come to eat, drink, and dance.
We're looking for a Deputy General Manager who thrives in a fast-paced, high-volume environment and knows how to lead from the front. This is a role for someone who can balance operational excellence with personality - creating an atmosphere that’s as warm and welcoming as it is electric, while developing and inspiring a large team to deliver standout service every single day.
You will be supporting the General Manager with:
- Developing a high performing and engaged team
- Ensuring a world class environment and service for our guests
- Ensuring brand standards are met in all areas
- Ensuring compliance in H&S and security
- Working closely to deliver agreed goals and initiatives
- Performing duty manager shifts and overseeing departments
- Delivering a successful financial business performance - managing key KPI's
Qualifications:
- Previous senior management experience in a high volume wet led venue, ideally with food experience as well
- Commitment to excellence in team development and engagement
- Passionate about world class guest experiences
- Ability to work in a fast paced and dynamic environment
- Willingness to travel for training and development
- Strong understanding and experience managing budgets & P&L's
- Committed to your personal development
Albert's Schloss is part of the Mission Mars Group, and we currently operate Albert's Schloss in Manchester, London and Liverpool, as well as Schiller's Hall, Albert Hall, and Rudy's Pizza Napoletana, employing over 1600 colleagues. We have been rated as a 'World Class' place to work in 2024 by Best Companies and we believe in investing in and developing our people whilst being true to our values of Fun, Authentic, Positive, Initiative, Neighbourly & Committed.
Benefits & Compensation:
- Competitive salary of between £47,000-53,000 per annum (dependent on experience)
- Bonus – earn up to 32% of annual salary in bonus (paid quarterly)
- Guest experience monthly bonus
- 50% off at all Mission Mars Venues for you and friends
- Workplace pension scheme
- Industry leading training courses at Mission Mars Hospitality Management Academy
- Invites to big events including our annual Christmas Party & Awards, Summer BBQ and Annual Managers Conference
- 24/7 access to free, confidential and specialist mental health/well-being support
- An independent culture where your ideas matter
We aim to respond to all applications within 7 days. No agencies please.
Deputy General Manager in Birmingham employer: alberts schloss
Contact Detail:
alberts schloss Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager in Birmingham
✨Tip Number 1
Get to know the venue! Before your interview, pop into Albert's Schloss and soak up the atmosphere. Chat with staff and customers to get a feel for the vibe. This will help you show your passion for the place and give you some great talking points during your interview.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past where you've led a team to success in a high-pressure environment. Be ready to share how you’ve developed talent and created a positive atmosphere, as that’s what we’re all about at Albert's Schloss.
✨Tip Number 3
Prepare for the fast-paced nature of the role. Brush up on your knowledge of managing budgets and KPIs, and be ready to discuss how you’ve tackled challenges in busy venues before. We want to see that you can keep your cool while delivering top-notch service!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Albert's Schloss. Let’s make it happen!
We think you need these skills to ace Deputy General Manager in Birmingham
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your words. Remember, we’re all about creating a warm and welcoming atmosphere at Albert's Schloss.
Tailor Your Application: Make sure to tailor your application to the Deputy General Manager role. Highlight your previous experience in high-volume venues and how you've led teams to success. We love seeing how your skills align with our mission to deliver world-class guest experiences!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences. This helps us quickly see why you’d be a great fit for our lively team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets to the right people. Plus, it shows you’re keen on joining the Mission Mars family!
How to prepare for a job interview at alberts schloss
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with Albert's Schloss and its unique vibe. Understand their menu, drink offerings, and entertainment options. This will not only show your genuine interest but also help you discuss how you can contribute to creating that electric atmosphere.
✨Showcase Your Leadership Style
As a Deputy General Manager, you'll need to inspire and develop a large team. Be ready to share specific examples of how you've successfully led teams in high-pressure environments. Highlight your approach to team engagement and how you’ve fostered a positive culture in previous roles.
✨Demonstrate Financial Acumen
Since managing budgets and KPIs is crucial for this role, come prepared to discuss your experience with financial performance. Bring examples of how you’ve improved profitability or managed costs effectively in past positions. This will show you understand the business side of hospitality.
✨Emphasise Guest Experience Passion
Albert's Schloss prides itself on world-class guest experiences. Be ready to talk about what exceptional service means to you and how you’ve implemented strategies to enhance guest satisfaction in your previous roles. Share any innovative ideas you have for elevating the guest experience further.