At a Glance
- Tasks: Manage luxury travel requests and provide top-notch service to our exclusive members.
- Company: Join a tech-driven luxury concierge service based in London & Helsinki.
- Benefits: Up to £40k salary, generous commission, stock options, and flexible working arrangements.
- Other info: Fast-paced start-up culture with opportunities for professional growth and exciting events.
- Why this job: Be part of a dynamic team transforming the luxury travel industry with technology.
- Qualifications: Experience in luxury travel sales and a passion for exceptional customer service.
The predicted salary is between 24000 - 40000 £ per year.
We are hiring a Luxury Travel Specialist who appreciates top‐note service excellence, has a flair for selling luxury travel, and is target‐driven. Based in London & Helsinki, Albertine is a technology‐driven, invitation‐only concierge service that eases and enhances the international lifestyles of its members while having a positive impact on our planet. Our goal is for our app to become your global lifestyle companion, with the ability to offer you bespoke recommendations while consistently saving you time and effort, through an end‐to‐end digital booking experience.
Job Description
- Receive and process members' travel requests received through our invitation‐only concierge app
- Quick turnaround of inbound travel requests and providing travel expertise to our in‐house lifestyle management team within set timeframes
- Administration of ongoing travel requests from quote to booking (end to end)
- Using our network of suppliers to maximise options for our members and actively working to increase this network
- Advising members on product and service offers and their availability
- Achieve and exceed individual sales and service targets each month
- Actively report back on member feedback and any service issues to contribute to product and service improvement that supports our overall vision
- Be an ambassador to a luxury company, identifying opportunities to grow our membership base
- Support our team at supplier events to build partnerships
- Participate in trade shows when required to promote the business
- Opportunity to attend product training educational trips
Qualifications
- Interest in the power of technology to disrupt the traditional travel agency industry and an eagerness to suggest ways that our business can improve through technology‐driven solutions
- Luxury travel sales experience, with a track record of achieving sales and customer satisfaction targets
- Ability to work across shifts as required, including occasional weekends
- Professional presentation; ability to communicate effectively with high‐end clients both verbally and in writing
- Strong skills in Microsoft Office or equivalent Google applications and the ability to learn new applications quickly
- Ability to absorb extensive information around luxury travel, villas, packages, bespoke trips
- Enjoy working for a fast paced start‐up work environment that has an open and exciting culture
Additional Information
This role pays up to £40k base salary with generous commission based on realistic, manageable sales targets and stock options. Our team works together every Wednesday and Thursday on‐site in our central London office with the option to work on‐site as often as you wish or work from home for the remainder of the week.
Luxury Travel Specialist in London employer: Albertine
At Albertine, we pride ourselves on being an exceptional employer that values top-notch service excellence and innovation in the luxury travel sector. Our vibrant work culture fosters collaboration and creativity, with ample opportunities for professional growth and development, all while being part of a technology-driven team that is making a positive impact on the planet. With a competitive salary, generous commission structure, and the flexibility to work from our central London office or remotely, we offer a rewarding environment for those passionate about luxury travel.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Travel Specialist in London
✨Tip Number 1
Network like a pro! Attend industry events and trade shows to meet potential employers and showcase your passion for luxury travel. Remember, it’s all about making connections that can lead to opportunities.
✨Tip Number 2
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like Albertine, and express your interest in working with them. A personal touch can make all the difference.
✨Tip Number 3
Showcase your expertise! Prepare a portfolio or a presentation that highlights your previous successes in luxury travel sales. This will help you stand out during interviews and demonstrate your value.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at Albertine.
We think you need these skills to ace Luxury Travel Specialist in London
Some tips for your application 🫡
Show Your Passion for Luxury Travel:When writing your application, let your love for luxury travel shine through! Share experiences that highlight your flair for selling high-end trips and how you’ve gone above and beyond for clients in the past.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to see how you can contribute to our mission of providing top-notch service excellence!
Highlight Your Tech Savvy:Since we’re all about technology-driven solutions, don’t forget to mention any relevant tech skills or experiences. Whether it’s using booking software or suggesting innovative ideas, show us how you can help disrupt the traditional travel agency industry.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Albertine
✨Know Your Luxury Travel Inside Out
Before the interview, brush up on the latest trends in luxury travel. Familiarise yourself with high-end destinations, exclusive experiences, and the types of services that appeal to affluent clients. This knowledge will help you demonstrate your expertise and passion for the industry.
✨Showcase Your Sales Skills
Prepare to discuss specific examples of how you've achieved sales targets in previous roles. Think about the strategies you used to close deals and how you built relationships with clients. Being able to articulate your success stories will show that you're target-driven and results-oriented.
✨Emphasise Your Tech Savvy
Since the role involves using a technology-driven concierge app, be ready to talk about your experience with tech solutions in the travel industry. Share any ideas you have for improving processes or enhancing customer experiences through technology. This will highlight your innovative mindset.
✨Be an Ambassador for Luxury
During the interview, convey your understanding of what it means to represent a luxury brand. Discuss how you would embody the values of the company and contribute to its reputation. Showing that you can be a brand ambassador will resonate well with the interviewers.
