Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Support Services Worker, keeping our facilities clean and safe for everyone.
- Company: AHS is dedicated to providing top-notch healthcare services across various facilities.
- Benefits: Enjoy flexible shifts, a supportive team environment, and the chance to make a real difference.
- Why this job: This role offers hands-on experience in a vital sector while fostering compassion and teamwork.
- Qualifications: Must have completed Grade 10 and be physically capable of performing cleaning tasks.
- Other info: Perfect for high school and college students looking for meaningful work experience.
Under general supervision, the Support Services Worker (SSW) is responsible for thorough cleaning of staff, patient, resident, public, clinical, and office areas in AHS facilities. The role requires a high level of cleaning and disinfecting skills to ensure AHS facilities are safe and clean as determined by Provincial Standards, Guidelines, and Protocols.
The SSW must demonstrate respectfulness and good customer service skills while cleaning for departments, staff, patients, residents, the public, and coworkers. A compassionate approach, including offering a smile and polite conversation, is essential while working. The SSW should be able to take direction and act swiftly, staying busy with SSW tasks during the shift. While working independently, the SSW assists the Environmental Services (ES) team as needed, fostering a safe and inclusive workplace.
The SSW follows a daily written routine and must be flexible to reprioritise quickly when challenging situations arise, reorganising workloads to complete work. The ability to work at a quick, consistent pace while still providing excellence in cleaning services is crucial. All AHS operations must be kept confidential.
Accountable for:
- High/light dusting
- Thorough cleaning of equipment, furniture, walls, vents, windows inside/out, ledges/edges, ceilings, doors/door handles/frames, bed frames/mattress, dispensers, counters, waste/sharps containers, sinks, showers, tubs, toilets, etc. throughout AHS facilities
- Collection and transportation of general, biomedical, and recycling waste
- Interior pest control
- Performing floor maintenance duties including dry/wet mopping, floor scrubbing, stripping, waxing, and shampooing using manual and power cleaning equipment
- Ensuring public, patient care, offices, and staff areas have necessary supplies
- Transportation and arrangement of heavy furniture and equipment using dollies and carts as required
Compliance with OH&S, WHMIS, work safety, and IPC regulations is mandatory.
As a Support Service Worker, you will also be responsible for the preparation, assembly, and service of safe, high-quality meals and menu items.
Required Qualifications:
- Completion of Grade 10 or equivalent
- Physically capable of walking and/or standing for the duration of your shift and performing repetitive physical movements
Additional Required Qualifications: As required.
Preferred Qualifications: As required.
Support Services Worker employer: Alberta Health Services
Contact Detail:
Alberta Health Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Services Worker
✨Tip Number 1
Familiarise yourself with the specific cleaning protocols and standards set by AHS. Understanding these guidelines will not only help you during the interview but also demonstrate your commitment to maintaining a safe and clean environment.
✨Tip Number 2
Showcase your customer service skills during any interactions with staff or potential colleagues. Being polite, friendly, and approachable can make a significant difference in how you're perceived as a candidate.
✨Tip Number 3
Prepare to discuss your ability to work independently and as part of a team. Highlight any previous experiences where you successfully managed your workload while assisting others, as this aligns with the role's requirements.
✨Tip Number 4
Be ready to demonstrate your flexibility and adaptability. The job may require quick changes in priorities, so sharing examples of how you've effectively handled unexpected situations in the past will be beneficial.
We think you need these skills to ace Support Services Worker
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Support Services Worker. Familiarise yourself with the cleaning and housekeeping duties mentioned in the job description to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in cleaning or housekeeping roles. Mention specific tasks you've performed that align with the job requirements, such as operating cleaning equipment or maintaining cleanliness in various environments.
Showcase Customer Service Skills: Since the role requires good customer service skills, include examples of how you've interacted positively with clients or colleagues in past positions. Highlight your ability to communicate politely and compassionately while performing your duties.
Tailor Your Application: Make sure to customise your CV and cover letter for this specific position. Use keywords from the job description, such as 'thorough cleaning', 'flexibility', and 'safety compliance', to demonstrate that you are a perfect fit for the role.
How to prepare for a job interview at Alberta Health Services
✨Show Your Cleaning Expertise
Be prepared to discuss your previous cleaning experience and the techniques you use to ensure high standards of cleanliness. Highlight any specific training or certifications you have in cleaning protocols, especially those relevant to healthcare settings.
✨Demonstrate Customer Service Skills
Since the role requires good customer service skills, think of examples where you've provided excellent service in past jobs. Be ready to explain how you handle interactions with patients, staff, and the public while maintaining a positive attitude.
✨Emphasise Flexibility and Adaptability
The job may require quick changes in priorities, so share experiences where you've successfully adapted to unexpected situations. Discuss how you manage your time and workload effectively when faced with challenges.
✨Highlight Teamwork and Independence
This role involves working both independently and as part of a team. Prepare to talk about how you balance these aspects in your work. Share examples of how you've collaborated with others while also being self-motivated in your tasks.
