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- Tasks: Lead a team supporting homeless LGBTQ+ youth and develop strategic partnerships.
- Company: akt, the UK’s national LGBTQ+ youth homelessness charity.
- Benefits: Make a real difference while enjoying a supportive work environment.
- Other info: Join a dedicated team making a significant impact in Greater Manchester.
- Why this job: Empower young people to find safe homes and thrive in their identities.
- Qualifications: Experience in advocacy, team leadership, and a passion for LGBTQ+ issues.
The predicted salary is between 30000 - 40000 £ per year.
About Us
akt is the UK’s national LGBTQ+ youth homelessness charity. Founded in 1989, we operate service centres in London, Manchester and Newcastle and provide support across the UK through our Digital Service. Last year, akt worked with over 1150 vulnerable young people. We exist because of a simple but powerful thought that no young person should have to choose between a safe home and being who they are. Today, young LGBTQ+ people are still at an increased risk of homelessness and are twice as likely to end up hidden homeless than their peers. akt provides support and routes to safe homes so that young people can thrive.
The Team
This role sits within akt Manchester Services team as part of the Manchester team and is supervised by the Senior Service Manager. Other members of the team include two Senior Caseworkers, two Caseworkers and a Youth Engagement Worker.
Job Summary
- Lead a team of housing Caseworkers in providing advocacy and support to homeless LGBTQ+ young people or young people living in a hostile environment.
- Identify and develop strategic partnerships and opportunities that support us to safely meet young LGBTQ+ people’s immediate housing needs and move on to longer term accommodation in Greater Manchester.
- Manage and provide supervision for staff, students and volunteers who provide youth engagement, case work and advocacy to homeless LGBTQ+ young people.
- Ensure we are working to our current funding streams and contracts within Greater Manchester and managing the relationship including returns, contract monitoring representation of akt, reflection and learning.
- Represent and advocate for akt and the needs of young people we support at both operational and strategic level within Greater Manchester to ensure their needs are heard.
More information about the job role and benefits can be found in the documents attached to this vacancy. We’ve also attached application guidance to help you fill in our application form. If you follow this guidance you’ll be more likely to be shortlisted for interview so we’d recommend taking a look!
Application deadline midnight (11.59pm) on 22nd April 2026
Interviews 7th May 2026
Services Manager (Greater Manchester) employer: Albert Kennedy Trust Ltd
Contact Detail:
Albert Kennedy Trust Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Manager (Greater Manchester)
✨Tip Number 1
Network like a pro! Reach out to people in the LGBTQ+ community and related sectors. Attend events, join online forums, and connect with professionals on LinkedIn. The more connections you make, the better your chances of hearing about job openings.
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for supporting LGBTQ+ youth shine through. Share personal stories or experiences that highlight your commitment to the cause.
✨Tip Number 3
Prepare for interviews by researching akt and its impact. Understand their mission and values, and think about how your skills can contribute to their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and making a difference in the lives of young LGBTQ+ people.
We think you need these skills to ace Services Manager (Greater Manchester)
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you understand what akt is all about. Familiarise yourself with our mission and values, especially how we support LGBTQ+ young people. This will help you tailor your application to show that you're a great fit for our team.
Be Authentic: We want to hear your unique voice! Don’t be afraid to share your personal experiences or insights related to the role. Being genuine in your application can really set you apart from the crowd.
Showcase Your Skills: Highlight your relevant experience and skills that align with the Services Manager role. Use specific examples to demonstrate how you've successfully led teams or supported vulnerable individuals in the past. We love seeing how you can bring your expertise to our mission!
Follow the Guidance: Make sure to check out the application guidance we've provided. It’s there to help you shine in your application! Following these tips can increase your chances of getting shortlisted, so don’t skip this step. And remember, apply through our website!
How to prepare for a job interview at Albert Kennedy Trust Ltd
✨Know Your Stuff
Make sure you understand akt's mission and the specific challenges faced by LGBTQ+ young people. Familiarise yourself with their services and recent initiatives. This will show your genuine interest and commitment to the cause.
✨Showcase Your Leadership Skills
As a Services Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, particularly in challenging situations. Highlight your ability to advocate for vulnerable groups and how you've built partnerships in previous roles.
✨Prepare Thoughtful Questions
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, current projects, and how akt measures success. This not only shows your enthusiasm but also helps you gauge if the role is right for you.
✨Be Authentic
Don’t shy away from sharing your personal connection to the cause or your passion for supporting LGBTQ+ youth. Authenticity can set you apart and resonate with the interviewers, making them more likely to remember you positively.