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- Tasks: Coordinate services for LGBTQ+ youth, manage projects, and handle administrative tasks.
- Company: Join akt, the UK's leading charity for LGBTQ+ youth homelessness since 1989.
- Benefits: Enjoy flexible working hours, a supportive environment, and the chance to make a real impact.
- Why this job: Be part of a mission-driven team helping vulnerable young people find safe homes and support.
- Qualifications: Strong project management and communication skills; organised and able to multitask in a fast-paced setting.
- Other info: Part-time role (21 hours/week) with a salary of £18,987 pro rata; work from any akt location.
The predicted salary is between 15000 - 19000 £ per year.
About Us: akt is the UK’s national LGBTQ Youth Homelessness charity. We provide safe homes, mentoring, and support to ensure that no young person needs to choose between a safe home and being who they are. 24% of young people facing homelessness in the UK identify as LGBT and 78% of LGBTQ+ young people cited an absence of family support. The charity was founded in 1989 and operates service centres in London, Manchester, Newcastle, Bristol and works online through a Digital Service to offer support to young people outside of our four office regions. akt works with over 800 vulnerable young people a year providing both face to face and online assistance.
Job Summary: Please note this is a part time vacancy working 21 hours per week over three days. The pro rata yearly salary for hours worked is £18,987, based on a £31,645 full time equivalent. There is one vacancy that can be done from any akt location (Manchester, London, Newcastle or Bristol). This is an exciting opportunity for a well-organised and professional individual to join our Services team, to develop our work with young LGBTQ+ people facing or at risk of homelessness.
You’ll need excellent project management and communications skills, be highly organised and able to balance a varied workload in a fast-paced environment with a range of co-workers. This post has a joint focus of:
- Leading projects developing processes that support our Services team (who work directly with young people in crisis);
- Carrying out Services administrative and purchasing tasks.
This is a varied role where you will be project managing CRM improvements, developing ways to evidence the impact of our work and developing processes and guidance. You will be doing this alongside general admin and purchasing tasks, such as booking emergency accommodation for akt young people facing homelessness and administering the Services Board Sub-Committee.
More information about the job role and benefits can be found in the documents attached to this vacancy. We have also attached application guidance to help you fill in our application form. If you follow this guidance you will be more likely to be shortlisted for interview so we recommend taking a look!
Application deadline: midnight (11.59pm) on Tuesday 17th June 2025
Interviews: Thursday 26th June 2025
Services Delivery Coordinator employer: Albert Kennedy Trust Ltd
Contact Detail:
Albert Kennedy Trust Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Delivery Coordinator
✨Tip Number 1
Familiarise yourself with akt's mission and values. Understanding the charity's focus on LGBTQ+ youth homelessness will help you align your responses during interviews and demonstrate your passion for the cause.
✨Tip Number 2
Network with current or former employees of akt. Engaging with them can provide valuable insights into the organisational culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare examples of your project management experience. Since the role involves leading projects and developing processes, having specific instances ready to discuss will showcase your relevant skills effectively.
✨Tip Number 4
Research the challenges faced by LGBTQ+ youth in relation to homelessness. Being knowledgeable about these issues will not only inform your approach but also show your commitment to making a difference in their lives.
We think you need these skills to ace Services Delivery Coordinator
Some tips for your application 🫡
Understand the Organisation: Familiarise yourself with akt's mission and values. Highlight your understanding of LGBTQ+ issues and youth homelessness in your application to show that you resonate with their cause.
Tailor Your CV: Make sure your CV reflects relevant experience in project management, communications, and administrative tasks. Use specific examples that demonstrate your ability to manage a varied workload effectively.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for supporting LGBTQ+ youth. Mention any previous work or volunteer experience related to this field.
Follow Application Guidance: Carefully read the attached application guidance provided by akt. Adhering to their instructions will increase your chances of being shortlisted for an interview.
How to prepare for a job interview at Albert Kennedy Trust Ltd
✨Understand the Organisation's Mission
Before your interview, take some time to research akt and its mission. Understanding the charity's focus on LGBTQ+ youth homelessness will help you align your answers with their values and demonstrate your genuine interest in the role.
✨Showcase Your Project Management Skills
As a Services Delivery Coordinator, you'll need strong project management abilities. Be prepared to discuss specific examples from your past experiences where you've successfully managed projects, particularly in fast-paced environments.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle real-life situations related to the role. Think about scenarios involving crisis management or supporting vulnerable young people, and be ready to explain your thought process and actions.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be ready to provide examples of how you've communicated with diverse groups, whether through written reports or verbal presentations, and how you adapt your style to suit different audiences.
