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- Tasks: Lead a team supporting homeless LGBTQ+ youth and develop strategic partnerships.
- Company: Join akt, the UK's national LGBTQ+ youth homelessness charity.
- Benefits: Make a real difference while enjoying competitive pay and supportive work culture.
- Why this job: Empower young people to find safe homes and thrive in their identities.
- Qualifications: Experience in advocacy, team leadership, and a passion for LGBTQ+ youth support.
- Other info: Dynamic role with opportunities for personal growth and community impact.
The predicted salary is between 30000 - 40000 £ per year.
About Us
akt is the UK’s national LGBTQ+ youth homelessness charity. Founded in 1989, we operate service centres in London, Manchester and Newcastle and provide support across the UK through our Digital Service. Last year, akt worked with over 1150 vulnerable young people. We exist because of a simple but powerful thought that no young person should have to choose between a safe home and being who they are. Today, young LGBTQ+ people are still at an increased risk of homelessness and are twice as likely to end up hidden homeless than their peers. akt provides support and routes to safe homes so that young people can thrive.
The Team
This role sits within akt Manchester Services team as part of the Manchester team and is supervised by the Senior Service Manager. Other members of the team include two Senior Caseworkers, two Caseworkers and a Youth Engagement Worker.
Job Summary
- Lead a team of housing Caseworkers in providing advocacy and support to homeless LGBTQ+ young people or young people living in a hostile environment.
- Identify and develop strategic partnerships and opportunities that support us to safely meet young LGBTQ+ people’s immediate housing needs and move on to longer term accommodation in Greater Manchester.
- Manage and provide supervision for staff, students and volunteers who provide youth engagement, case work and advocacy to homeless LGBTQ+ young people.
- Ensure we are working to our current funding streams and contracts within Greater Manchester and managing the relationship including returns, contract monitoring representation of akt, reflection and learning.
- Represent and advocate for akt and the needs of young people we support at both operational and strategic level within Greater Manchester to ensure their needs are heard.
More information about the job role and benefits can be found in the documents attached to this vacancy.
We've also attached application guidance to help you fill in our application form. If you follow this guidance you'll be more likely to be shortlisted for interview so we'd recommend taking a look!
Application deadline midnight (11.59pm) on 22nd April 2026
Interviews 7th May 2026
Services Manager (Greater Manchester) employer: Albert Kennedy Trust Ltd
Contact Detail:
Albert Kennedy Trust Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Manager (Greater Manchester)
✨Tip Number 1
Network like a pro! Reach out to people in the LGBTQ+ community and related sectors. Attend events, join online forums, and connect with professionals on LinkedIn. The more connections you make, the better your chances of landing that Services Manager role!
✨Tip Number 2
Show your passion for the cause! When you get the chance to chat with potential employers, share your personal connection to LGBTQ+ issues and homelessness. Let them know why this role matters to you and how you can make a difference.
✨Tip Number 3
Prepare for the interview by researching akt thoroughly. Understand their mission, values, and current projects. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining us at akt and supporting vulnerable young people in Greater Manchester.
We think you need these skills to ace Services Manager (Greater Manchester)
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you understand what akt is all about. Familiarise yourself with our mission and values, especially how we support LGBTQ+ young people. This will help you tailor your application to show that you're on the same page as us.
Be Authentic: We want to hear your voice! Don’t be afraid to let your personality shine through in your application. Share your experiences and why you’re passionate about supporting LGBTQ+ youth. Authenticity goes a long way in making your application stand out.
Highlight Relevant Experience: Make sure to showcase any relevant experience you have, whether it’s in housing support, advocacy, or working with young people. Use specific examples to demonstrate how your skills align with the role of Services Manager and how you can contribute to our team.
Follow the Guidance: We’ve provided application guidance for a reason! Take the time to read through it carefully and follow the instructions. This will not only help you present your best self but also shows us that you can follow directions, which is super important in this role.
How to prepare for a job interview at Albert Kennedy Trust Ltd
✨Know Your Stuff
Make sure you understand akt's mission and the specific challenges faced by LGBTQ+ young people. Familiarise yourself with their services and recent initiatives in Greater Manchester. This will show your genuine interest and commitment to the role.
✨Showcase Your Leadership Skills
As a Services Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, particularly in challenging situations. Highlight your ability to inspire and support others, as this is crucial for the role.
✨Be Ready to Discuss Partnerships
Think about potential strategic partnerships that could benefit akt. Be prepared to discuss how you would identify and develop these opportunities to enhance support for young LGBTQ+ people in Greater Manchester.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, current projects, and future goals of akt. This not only shows your enthusiasm but also helps you gauge if the organisation is the right fit for you.