At a Glance
- Tasks: Support LGBTQ+ youth through digital casework and enhance online resources.
- Company: akt, the UK's leading LGBTQ+ youth homelessness charity.
- Benefits: Flexible part-time hours, meaningful work, and a chance to make a difference.
- Other info: Temporary position with opportunities for personal growth and impact.
- Why this job: Join a passionate team and help young people find safe homes and support.
- Qualifications: Experience in casework or support roles, especially with vulnerable groups.
The predicted salary is between 30000 - 40000 £ per year.
About Us
akt is the UK’s national LGBTQ+ youth homelessness charity. Founded in 1989, we operate service centres in London, Manchester and Newcastle and provide support across the UK through our Digital Service. Last year, akt worked with over 1150 vulnerable young people. We exist because of a simple but powerful thought that no young person should have to choose between a safe home and being who they are. Today, young LGBTQ+ people are still at an increased risk of homelessness and are twice as likely to end up hidden homeless than their peers. akt provides support and routes to safe homes so that young people can thrive.
The Team
The Digital Service team offers targeted casework in the Southeast, Northwest and East Midlands as well as in East Anglia and the West Midlands. In 2024/2025, 30% of referrals to akt were for our Digital Service, making it our second biggest team after London.
Job Summary
- Work alongside the Digital Services Manager to develop and enhance akt’s digital offer and ensure it meets all current and potential needs of young people.
- Assess the needs of, and undertake casework with, young LGBTQ+ people who are homeless, vulnerably housed, or in a hostile environment.
- Maintain up to date records of young people accessing national casework.
- Offer support to volunteers around digital engagement including live chat.
- Contribute to and maintain digital resources and signposting routes to enable young people to engage with appropriate services.
- Contribute to the development of the online resource hub so that it continues to meet the needs of young people accessing online support.
Please note this is a temporary part‑time position of approximately 6 months duration. There is one vacancy that can be done from akt location (London, Manchester, Newcastle or Bristol).
Digital Caseworker employer: Albert Kennedy Trust Ltd
At akt, we pride ourselves on being a compassionate and inclusive employer dedicated to supporting LGBTQ+ youth. Our work culture fosters collaboration and innovation, allowing employees to make a meaningful impact in the lives of vulnerable young people. With opportunities for professional growth and a commitment to employee well-being, joining our team means being part of a mission-driven organisation that values diversity and empowers its staff.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Caseworker
✨Get Involved in Local Volunteering
Dive into some local volunteering opportunities! Nonprofits often look for temp workers who have a connection to the community they serve. By getting involved, you not only gain experience but also make valuable contacts in the sector.
✨Tap into Nonprofit Networks
Use platforms like Idealist or local nonprofit job boards to find temporary gigs. These spaces are buzzing with opportunities specifically tailored for social impact projects, making it easier for us to spot the ideal role at companies like Albert Kennedy Trust Ltd!
✨Attend Sector-Specific Events
Join meetings, workshops, or talks hosted by organisations in the nonprofit realm. These events are perfect for making connections and learning about temporary roles that might not be widely advertised. Plus, you can showcase your passion for social impact right there!
✨Don’t Forget Online Applications!
When you spot a temporary role at Albert Kennedy Trust Ltd that piques your interest, go ahead and apply through their website! Tailor your message to highlight how your skills align with their mission – it shows you care about the cause, which is key in this field.
We think you need these skills to ace Digital Caseworker
Some tips for your application 🫡
Show Your Passion for Social Impact:In the world of nonprofits, it's all about the passion and commitment to making a difference. Make sure your cover letter speaks genuinely about why you're excited about this role at Albert Kennedy Trust Ltd. Share any experiences you've had with social impact projects or volunteering — it shows you live and breathe the cause!
Highlight Relevant Experience and Skills:For a temporary position in the nonprofit sector, focus on showcasing any specific skills or experience related to project management, community engagement, or fundraising. List any relevant work or volunteer roles on your CV, and consider including quantifiable achievements that demonstrate your impact in previous positions.
References from the Sector:Including references from previous roles in the nonprofit world can really bolster your application. If you've worked on similar social-impact projects before, ask those colleagues or supervisors if they'd be willing to vouch for your skills. This adds credibility and shows you're trusted in the sector, which can be a big plus for Albert Kennedy Trust Ltd.
Be Ready for a Quick Turnaround:Since this role is temporary, let your interest shine through in your application! Mention in your cover letter your availability to start immediately or at short notice. It shows you're keen and ready to dive right into the exciting work at Albert Kennedy Trust Ltd!
How to prepare for a job interview at Albert Kennedy Trust Ltd
✨Show Your Passion for the Cause
When interviewing for a role in the non-profit sector, especially for a temporary position, it's crucial to convey your genuine passion for social impact. Discuss why the mission of Albert Kennedy Trust Ltd resonates with you and share personal experiences that reflect your commitment to similar causes.
✨Demonstrate Your Flexibility and Adaptability
Non-profit projects often require quick pivots and resourcefulness. Be ready to share examples from your past where you've adapted to changing circumstances or tackled unexpected challenges. This will show your potential as a valuable, nimble team member for the Digital Caseworker position.
✨Know Your Community Tools
Familiarise yourself with any tools or platforms that are widely used in the non-profit sector like project management software or stakeholder engagement tools. Show your readiness to hit the ground running in your temporary role by discussing any experience you have with these or similar platforms.
✨Be Prepared for Scenario-Based Questions
Expect to field scenario-based questions during your interview to assess your problem-solving skills in real-world situations. Think about how you would handle challenges typical of the non-profit sector, such as engaging with diverse stakeholders or managing project timelines effectively.
