Assistant Manager or Manager - Quality, Risk & Compliance in Taunton

The role

We’re seeking an Assistant Manager / Manager to join our Quality, Risk & Compliance team (also known as the Practice Protection) at Albert Goodman, with a particular focus on supporting quality of client service, technical training, and trainee development. The role is full‑time and can be based in either our Taunton or Bristol offices.

This is a varied, interesting and unique role for a qualified accountant with a curious, proactive mindset, and experience of working with others and helping teams deliver high‑quality work. You’ll support teams across the firm on continuous improvement, promoting quality standards, provision of technical training and the contributing to the successful development of our trainees. You will also manage the wider Practice Protection team.

You will have the opportunity to drive improvements, contribute to firmwide initiatives, and help to evolve the role and wider function over time. Working within our supportive and forward‑thinking team, this is a great opportunity to make a visible impact across the firm while building strong relationships and contributing to a positive and progressive culture.

What you’ll be doing

You’ll contribute to a broad and engaging range of activities, with a real opportunity to influence how we support teams across the firm. Key areas include:

• Providing support and guidance across the firm on a variety of quality and compliance matters, building strong relationships, supporting sound decision‑making and acting as a trusted and approachable advisor.
• Managing and supporting the quality assurance review process, and working collaboratively to translate review findings into meaningful, practical improvements.
• Coordinating and delivering technical training across the firm, helping colleagues build capability across a range of areas.
• Playing an active role in trainee support and development, managing processes and initiatives that help our trainees succeed and thrive.
• People management role in the Practice Protection team, supporting, appraising and coaching team members (six direct reports).
• Contributing to firmwide projects and initiatives, helping to improve efficiency and effectiveness of our processes.
• Supporting policy development, to strengthen the firm’s governance framework in a practical and proportionate way.

This role will suit someone who is a self‑starter, enjoys variety and empowerment, values working closely with others and has proven experience of building trust and impactful relationships across the firm.

What we’re looking for

You’ll be a qualified accountant (ICAEW, ACCA or equivalent) with a strong interest in quality and compliance, along with the confidence to engage constructively across the firm. We’re looking for someone with:

• Curious mindset and sound judgement, balancing quality and risk, with commercial and practical reality
• Good awareness (in‑depth knowledge not required) of the importance of quality and compliance within an accountancy firm, gained either from a client‑facing role or an internal role.
• Good people management skills including performance management and coaching.
• Excellent written and verbal communication skills, with the ability to work effectively with a wide range of internal and external stakeholders at all levels.
• A high level of attention to detail, strong organisational skills, and the ability to manage competing priorities.
• A growth mindset and an interest in developing knowledge and experience of quality assurance reviews and regulatory change.

We recognise that no candidate will meet every requirement. If your experience doesn’t align perfectly but you believe you could add value and grow into the role with the right support, we’d encourage you to apply.

What we can give you in return

We offer a fantastic place to work with a competitive and flexible benefits package. This includes:

• A minimum of 25 days holiday which increases with length of service. Plus, the option to buy and sell holiday
• An annual salary review
• A Level 1 Medicash Plan provided to all employees
• Life assurance, which includes access to a smart health app
• An employee assistance programme for you and your family
• One volunteering day per year
• Cinema society discounts
• GymFlex discounts
• Bupa private medical insurance available
• Electric car and cycle to work schemes

About AG

Albert Goodman is a firm of Chartered Accountants, Tax Consultants and Financial Planners, providing high‑quality advice to over 9,000 local and national businesses and individuals.

We collaborate to achieve, and pride ourselves on being trustworthy, progressive, and impactful.

Albert Goodman is committed to encouraging equality, diversity, and inclusion amongst our people. We are an equal opportunity employer and offer an environment where candidates and colleagues feel valued. We ensure that no applicant or employee receives less favourable treatment on the grounds of age, race, religion or belief, disability, gender reassignment, marital status, pregnancy, sex or sexual orientation. We welcome applicants who can bring new perspectives and experiences, that not only help drive our business forward but make this an exciting firm to be part of.