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- Tasks: Lead HR initiatives to enhance teammate experiences in a dynamic hospitality environment.
- Company: Join a global dining and entertainment brand focused on people and culture.
- Benefits: Enjoy a flexible work environment with opportunities for growth and development.
- Why this job: Be part of an ambitious team shaping the future of work in a vibrant industry.
- Qualifications: 5+ years in HR, strong understanding of UK employment law, and experience in hospitality preferred.
- Other info: This role offers a chance to make a meaningful impact during a period of exciting expansion.
The predicted salary is between 43200 - 72000 £ per year.
Location: London, United Kingdom
Sector: Hospitality, Leisure and Entertainment
Contract: Fixed Term (10 Months, open to discussion)
Reporting to: Chief People Officer
Are you a passionate and people-focused HR leader ready to make a meaningful impact in a dynamic and fast-paced environment? Our client, a game-changing global dining and entertainment brand with a unique twist, is seeking a Senior People & Culture Manager to join their expanding team in London. With exciting global growth on the horizon, including new sites in Paris, Dallas and Mexico, this is a fantastic opportunity to be part of an ambitious brand that puts people and culture at the heart of its success.
The Opportunity:
As Senior People & Culture Manager, you will play a pivotal role in enhancing the teammate experience across the full employment lifecycle. You will be the go-to expert for all UK-based venue and corporate team HR matters, partnering closely with stakeholders to drive engagement, embed culture and deliver people practices that align with the brand’s values and growth goals. This is a hands-on, strategic and operational role ideal for someone with a passion for building high-performing teams and delivering exceptional employee experiences.
Key Responsibilities:
- Recruitment & Talent Acquisition
- Oversee the end-to-end recruitment process for business-critical roles
- Support hiring managers to build strong candidate pipelines aligned to team values
- Provide coaching, tools and insights to improve hiring quality and achieve KPIs
- Onboarding & Offboarding
- Ensure smooth onboarding and offboarding processes that empower and engage
- Collaborate with People Operations to maintain compliance and consistency
- Analyse exit data to identify trends and improve retention
- Culture & Engagement
- Implement engagement initiatives that foster an inclusive and values-driven culture
- Monitor turnover trends and partner with leaders to drive retention
- Champion the service profit chain to enhance team and guest experience
- Learning & Development
- Identify learning needs and partner with the L&D team to deliver targeted training
- Support career pathways and succession planning through talent reviews
- Lead the performance review cycle, enabling leaders to give meaningful feedback
- Employee Relations & Compliance
- Provide expert guidance on ER issues including grievances and investigations
- Ensure compliance with UK employment legislation and internal policies
- Coach leaders on effective people practices that support team wellbeing
- Systems & Processes
- Maintain accurate documentation and ensure data protection standards are met
- Keep policies and toolkits up to date and relevant to business needs
- Communicate key HR reports and KPIs across stakeholder groups
- Projects & Collaboration
- Lead cross-functional projects to enhance the teammate experience
- Work with global People & Culture experts to roll out new initiatives
About You:
- 5+ years of experience as an HR Manager or HR Business Partner
- Deep understanding of UK employment law and HR best practices
- Experience in hospitality, leisure or retail industries preferred
- Strong emotional intelligence with a passion for people and culture
- Process-driven mindset with excellent organisational skills
- Confident communicator with proven stakeholder management experience
- Willingness to travel and work flexibly based on business needs
Why Apply?
This is a unique chance to join a high-growth, people-first business at an exciting stage of expansion. You will be empowered to make a real impact, shape the future of work for a vibrant and growing team, and bring energy and innovation to a truly unique entertainment concept.
Ready to make your move? Apply now to be part of something extraordinary.
Human Resources Manager employer: Albert Bow
Contact Detail:
Albert Bow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Human Resources Manager
✨Tip Number 1
Network with professionals in the hospitality and leisure sectors. Attend industry events or join relevant online forums to connect with HR leaders who can provide insights and potentially refer you to opportunities at our company.
✨Tip Number 2
Familiarise yourself with the latest trends in employee engagement and culture within the hospitality industry. Being knowledgeable about innovative practices will help you stand out during discussions with our team.
✨Tip Number 3
Prepare to discuss your experience with recruitment and talent acquisition strategies. Highlight specific examples of how you've successfully built candidate pipelines and improved hiring quality in previous roles.
✨Tip Number 4
Showcase your understanding of UK employment law and compliance issues. Be ready to share how you've navigated these challenges in past positions, as this knowledge is crucial for the role at StudySmarter.
We think you need these skills to ace Human Resources Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HR management, particularly in the hospitality or leisure sectors. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for people and culture. Mention specific examples of how you've improved employee engagement or implemented successful HR initiatives in previous roles.
Highlight Relevant Skills: Emphasise your understanding of UK employment law and HR best practices. Include any experience with recruitment, onboarding, and employee relations to show you can handle the responsibilities outlined in the job description.
Showcase Your Emotional Intelligence: In your application, provide examples of how your emotional intelligence has helped you manage stakeholder relationships and foster a positive workplace culture. This is crucial for the role of Senior People & Culture Manager.
How to prepare for a job interview at Albert Bow
✨Show Your Passion for People
As a Senior People & Culture Manager, it's crucial to demonstrate your genuine passion for enhancing employee experiences. Share specific examples from your past roles where you successfully improved team engagement or culture.
✨Know Your Employment Law
With a deep understanding of UK employment law being essential, prepare to discuss relevant legislation and how it impacts HR practices. Be ready to provide insights on compliance and how you've navigated legal challenges in previous positions.
✨Highlight Your Strategic Thinking
This role requires a strategic mindset. Be prepared to discuss how you've contributed to long-term HR strategies in the past, particularly in recruitment and talent acquisition, and how these strategies aligned with business goals.
✨Demonstrate Stakeholder Management Skills
Effective communication and stakeholder management are key. Prepare to share examples of how you've collaborated with various teams and leaders to drive HR initiatives, ensuring alignment with company values and objectives.
