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For Companies At a Glance
- Tasks: Process customer orders and liaise with contractors in a fast-paced office environment.
- Company: Join a supportive team that values organisation and attention to detail.
- Benefits: Enjoy 31 days of leave, flexible payment options, and wellbeing services.
- Why this job: Kickstart your career with full training and opportunities for growth.
- Qualifications: Good standard education and willingness to learn; experience is a plus.
- Other info: Be part of a friendly team with exciting engagement events and awards.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a highly organised and motivated individual to join our team as an Operations Administrator / Operations Assistant. This role is ideal for someone with a good understanding of general office environments and strong attention to detail. Full training will be provided, making this an excellent opportunity for both experienced administrators and those starting their career in operations.
Responsibilities
- Customer Order Processing
- Retrieve and process customer orders accurately
- Handle internet order submissions
- Ensure all paperwork and load plans are completed correctly
- Retrieve daily proof of deliveries (PODs)
- Provide customers with required updates and information
- Resolve customer issues professionally and efficiently
- Liaison with Haulage & Courier Contractors
- Build and maintain positive working relationships with hauliers and couriers
- Manage and resolve contractor issues as they arise at the depot
- Ensure accurate and timely processing of all related paperwork
- Provide support to the Operations Manager and Assistant Operations Manager as required
Knowledge, Skills & Abilities
- Ability to work effectively in a fast-paced, office-based environment
- Competent computer user (Word, Excel, internet applications)
- Ability to work independently with minimal supervision
- Strong record-keeping and organisational skills
- Good verbal and written communication abilities
- Problem-solving skills and confidence in handling challenges
- Ability to collaborate well with colleagues
- A tidy, organised, and methodical approach to work
Qualifications
- Essential
- Educated to a good standard, including Maths and English
- Willingness to learn; full training will be provided
- Preferred
- Experience in a similar office or administrative role
- Knowledge of Microsoft Office applications
- Strong communication skills
- Understanding of confidentiality and data protection standards
Personal Attributes
- Friendly, approachable, and professional manner
- Strong team-player with a practical mindset
- High level of confidentiality and discretion
- Smart appearance and positive attitude
Benefits
- 31 days of annual leave (inclusive of statutory holidays)
- Free parking
- Flexible payment options
- Life Assurance
- Access to Free Wellbeing Services (including counselling and financial advice)
- Retailer Discount Scheme
- Cycle to Work Scheme
- Wellbeing & Engagement Events throughout the year
- Long Service Awards
- Employee of the Month & On the Spot Awards
- Discounted Products
Operations Administrator in Airdrie employer: Albert Bartlett
Contact Detail:
Albert Bartlett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator in Airdrie
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the operations field. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their operations and think about how your skills can contribute. We want you to shine, so practice common interview questions and have your own ready!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows you're genuinely interested in the role and helps keep you on their radar.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it makes it easier for us to track your application.
We think you need these skills to ace Operations Administrator in Airdrie
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Administrator role. Highlight your organisational skills and any relevant experience in office environments to catch our eye!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your background makes you a great fit for our team. Keep it friendly and professional!
Show Off Your Attention to Detail: In this role, attention to detail is key. Make sure your application is free from typos and errors. A tidy application shows us you’re methodical and take pride in your work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Albert Bartlett
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Operations Administrator. Familiarise yourself with customer order processing and the importance of accurate paperwork. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, be prepared to discuss how you manage your time and tasks. Bring examples from past experiences where you've successfully handled multiple responsibilities or resolved issues efficiently. This will demonstrate your capability to thrive in a fast-paced environment.
✨Brush Up on Your Tech Skills
As a competent computer user is essential for this position, make sure you're comfortable with Microsoft Office applications like Word and Excel. You might even want to mention any specific projects where you've used these tools effectively, as it shows you're ready to hit the ground running.
✨Be Ready to Problem-Solve
Expect questions that assess your problem-solving skills. Think of scenarios where you've had to resolve customer issues or manage contractor relationships. Practising your responses will help you convey your confidence and ability to handle challenges professionally.
