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- Tasks: Support our veterinary team in providing exceptional care to pets and assist with various tasks.
- Company: Join a leading veterinary service provider passionate about animal welfare.
- Benefits: Generous leave, staff discounts, health benefits, and mental health support.
- Why this job: Make a real difference in the lives of pets and their owners every day.
- Qualifications: Strong communication skills, empathy, and experience in animal care preferred.
- Other info: Flexible hours with opportunities for personal growth in a supportive environment.
Overview
Are you passionate about making pets a priority? So are we! We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Patient Care Assistant at our Albavet practice in Glasgow.
You\’ll be joining us on a PT, Permanent basis, working 24 hours per week. The shift pattern will be: Monday – Friday and a 1:4 share in the weekend rota.
Take a look at the practice; Albavet Veterinary Surgeons, Dennistoun | The Vet Collection
About CVS
CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division. Our success is derived from the passion our people have for animals and for making pets a priority, it\\\’s what is at the heart of our work, every day.
Take a look at our short film to recognise the remarkable work that our Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK: CVS Ode to Veterinary Professionals
About the role
The Patient Care Assistant role is one of the foundations of an outstanding veterinary practice, and as a PCA you will be involved in supporting our team of qualified RVNs and Vets to provide outstanding care to our patients.
Some of the duties will include:
- Nursing care to patients
- Assisting Vets and Nurses in restraining animals for treatment
- Cleaning, walking, and feeding of patients
- Preparation of emergency and operating facilities
- General cleaning and maintenance duties
- Running internal lab samples
- Answering emergency calls
- Covering the receptionist desk, including answering queries, booking appointments and taking payments
What we\\\’re looking for in our Veterinary Patient Care Assistant
- An excellent communicator with strong empathy
- Excellent customer service skills and experience in dealing with members of the public
- Experience in animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals
- Resilient with the ability to cope with potentially distressing and emotional situations
- A positive attitude and excellent teamwork skills
- Experience in looking after animals in a veterinary environment would be desirable
What we can offer you
We know that benefits are key and that your personal benefits priorities will differ from others, so please see some of what we offer below:
- Salary will be in line with the National Minimum Wage
- Generous annual leave entitlement of 5 weeks per year plus Bank Holidays
- Buy/sell up to an additional 4 weeks annual leave!
- Staff discount scheme on Veterinary bills and products
- A range of health benefits including private healthcare
- Employee Assistance Programme and access to over 400 Mental Health First-Aiders
- and more!
Or, if easier, you can find a full list by clicking the link here: What We Offer
Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible.
CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.
To apply for this position please click \\\’Apply Now\’.
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Patient Care Assitant employer: Albavet (Glasgow)
Contact Detail:
Albavet (Glasgow) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Assitant
✨Tip Number 1
Get to know the practice! Before your interview, check out Albavet's website and social media. Familiarising yourself with their values and recent updates will help you connect during the chat.
✨Tip Number 2
Show your passion for animals! When you talk about your experiences, highlight any moments where you went above and beyond for pets. This will show that you truly care about their well-being.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle emotional situations or emergencies with pets. Practising your responses can help you feel more confident when it counts.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Patient Care Assitant
Some tips for your application 🫡
Show Your Passion for Animals: Make sure to highlight your love for pets in your application. We want to see that you genuinely care about animal welfare and are excited about the role of a Patient Care Assistant.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! Tailor it to reflect the skills and experiences that match the job description. We’re looking for excellent communication skills and experience in animal care, so make those shine!
Be Honest About Your Experience: If you have experience in a veterinary environment, let us know! But if you don’t, that’s okay too. Just be honest about what you can bring to the table and your willingness to learn.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Albavet (Glasgow)
✨Know Your Stuff About Animal Care
Brush up on your knowledge of animal welfare and care practices. Be ready to discuss your experience with feeding, cleaning, and handling animals, as well as any specific situations where you've had to demonstrate empathy and resilience.
✨Show Off Your Communication Skills
As a Patient Care Assistant, you'll need to communicate effectively with both the team and pet owners. Prepare examples of how you've successfully interacted with customers or handled difficult conversations in the past.
✨Demonstrate Team Spirit
This role is all about teamwork! Think of instances where you've worked collaboratively with others, especially in high-pressure situations. Highlight your positive attitude and willingness to support your colleagues.
✨Prepare for Emotional Scenarios
Working in a veterinary environment can be tough at times. Be ready to discuss how you cope with distressing situations and maintain a positive outlook. Showing that you can handle the emotional aspects of the job will set you apart.