Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Answer calls, book appointments, and provide a warm welcome to pet owners.
- Company: Join CVS, a leading veterinary services provider passionate about pets.
- Benefits: Generous leave, staff discounts, and mental health support.
- Why this job: Make a difference in the lives of pets and their owners every day.
- Qualifications: Previous receptionist experience; veterinary knowledge is a bonus.
- Other info: Career development opportunities and a supportive team environment.
The predicted salary is between 20000 - 24000 £ per year.
Overview
Are you passionate about making pets a priority? Here at CVS, so are we!
We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Receptionist at Albavet Veterinary Surgeons.
Location: To be based across our 4 sites
Contract: 6 Month Fixed Term Contract
Hours: 30 hours per week
Shift Pattern: Monday – Friday, with shifts between 08.00 – 20.00 and a share in the Weekend rota
About Albavet Veterinary Surgeons
Take a look at the practices here:
Albavet Veterinary Surgeons, Dunfermline | The Vet Collection
Albavet Veterinary Surgeons, Kirkcaldy | The Vet Collection
Albavet Veterinary Surgeons, Dalgety Bay | The Vet Collection
Albavet Veterinary Surgeons, Burntisland | The Vet Collection
About CVS
CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing three main business areas; our veterinary practices, diagnostic laboratories and e-commerce division.
Our success is derived from the passion our people have for animals and for making pets a priority, it9s what is at the heart of our work, every day.
Take a look at our short film to recognise the remarkable work that our Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK: CVS Ode to Veterinary Professionals
About the role
Day-to-day duties of the role will include:
- Answering phones and booking appointments
- Responding to queries via phone, in person and email
- Registering new clients
- Completing insurance forms
- Dispensing medications
- Taking payments
- And most importantly; providing a warm and welcoming experience to our clients arriving at the practice
What we\’re looking for in our Veterinary Receptionist
- Previous Receptionist experience is essential, veterinary experience is a plus!
- Resilient with the ability to cope with potentially distressing and emotional situations
- An excellent communicator with strong empathy
- Excellent customer service skills and experience in dealing with members of the public
- A positive attitude and excellent teamwork skills
- Proficiency in Microsoft Office and other database management and operating systems
What we can offer you
We know that benefits are key and that your personal benefits priorities will differ from others, so please see some of what we offer below:
- Salary in line with the National Minimum Wage (as of 1 April 2025)
- Generous annual leave entitlement of 5 weeks per year plus Bank Holidays (pro rata)
- Supportive and collaborative team environment
- Staff discount scheme on Veterinary bills and products
- Employee Assistance Programme and access to over 400 Mental Health First-Aiders
- and lots more!
Or, if easier, you can find a full list by clicking here: CVS | What We Offer
Career development
Our new Receptionist Careers Pathway offers a clear, structured route for receptionists to develop their skills and advance within CVS. Through a range of courses, it equips individuals and teams with the knowledge and confidence to deliver exceptional client service and grow their careers with us.
For more information, take a look at our pathway here: CVS | Receptionist Career Pathway
Important information: Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible.
CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.
To apply for this position please click the \’Apply Now\’ button below.
#J-18808-Ljbffr
Veterinary Receptionist - Fixed Term Contract employer: Albavet (Dunfermline)
Contact Detail:
Albavet (Dunfermline) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist - Fixed Term Contract
✨Tip Number 1
Get to know the company! Before your interview, check out CVS and their values. Show us that you’re not just passionate about animals but also about being part of a team that prioritises pets. It’ll make you stand out!
✨Tip Number 2
Practice your communication skills! As a Veterinary Receptionist, you’ll be the first point of contact for clients. We recommend role-playing common scenarios with a friend to boost your confidence and ensure you can handle any situation with empathy.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional yet approachable. A smart outfit can help convey your enthusiasm for the role and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in our minds. Plus, it’s a great chance to reiterate your passion for the role and the company!
We think you need these skills to ace Veterinary Receptionist - Fixed Term Contract
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for animals shine through! Share any personal experiences or stories that highlight your enthusiasm for making pets a priority. We want to see that you genuinely care about the furry friends we serve.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your previous receptionist experience and any relevant skills that match what we're looking for. A little effort in personalising your application can go a long way!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you're the right fit for our team.
Apply Through Our Website: Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at Albavet (Dunfermline)
✨Know Your Stuff About Pets
Brush up on your knowledge of common pets and their needs. Being able to chat about different breeds, health issues, or even pet care tips can show your passion for animals and make you stand out as a candidate.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a client. This will demonstrate your ability to create a warm and welcoming environment for pet owners.
✨Practice Empathy and Resilience
Since the role may involve dealing with emotional situations, think of ways to express your empathy during the interview. Share stories that highlight your resilience and ability to stay calm under pressure, which is crucial in a veterinary setting.
✨Familiarise Yourself with the Company
Take some time to research CVS and Albavet Veterinary Surgeons. Knowing their values, services, and what makes them unique will help you tailor your answers and show that you're genuinely interested in being part of their team.