At a Glance
- Tasks: Assist patients at the front desk and manage appointment scheduling.
- Company: Join Albany Medical Center, a leader in community healthcare.
- Benefits: Paid training, medical coverage, tuition reimbursement, and retirement plans.
- Other info: Opportunities for growth within a supportive team environment.
- Why this job: Make a difference in patient care while gaining valuable experience.
- Qualifications: High school diploma required; customer service skills preferred.
The predicted salary is between 46215 - 60080 € per year.
Department/Unit: HBD - Medicine Cardiology
Work Shift: Day (United States of America)
Salary Range: $46,215.00 - $60,080.00
We have an exciting opportunity for health care employees or entry level candidates looking to join our Front Office team as an Administrative Support Associate (Albany Med Cardiology/ Non-Invasive Cardiology). World-Class specialty care closer to home. Welcome to Albany Medical Center, providing excellent care to our community each day.
Primary Job Responsibilities
- Assist all patients that report to the front desk
- Greet patients in a prompt, courteous and professional manner
- Interact with a diverse patient population
- Utilise the electronic medical record to maintain patient records via scanning or registration
- Attend appointments, collect copayments, and other necessary information at time of check-in
- Schedule follow up appointments and referrals as needed (check out)
- Answer incoming phone calls and direct appropriately to team members
Requirements
- All candidates must be fully vaccinated for COVID to be considered.
- High school diploma or equivalent required.
- No experience required.
- Excellent customer service skills preferred.
- Experience using an electronic health record and Microsoft Office a plus!
Competitive Benefits and Perks
- Paid hands‑on training
- Opportunities for growth within the Albany Medical Center family
- Medical Coverage (CDPHP), Dental and Vision plans available
- Located on main public transportation lines
- Paid Time Off
- Tuition Reimbursement
- AMC Pension Plan and 403B Retirement
Albany Med Health System is an equal opportunity employer.
Medical Scheduler - Cadiology employer: Albany Medical Center
Albany Medical Center is an exceptional employer that prioritises the well-being and growth of its employees, offering a supportive work culture and comprehensive benefits including medical coverage, paid time off, and tuition reimbursement. Located conveniently on main public transportation lines, this role as a Medical Scheduler in the Cardiology department provides a unique opportunity to engage with a diverse patient population while contributing to world-class healthcare in the community. With hands-on training and clear pathways for career advancement, Albany Med is committed to fostering a rewarding environment for all staff.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Scheduler - Cadiology
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Albany Medical Center. Understand their values and mission, especially in cardiology. This will help you connect with the interviewers and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your customer service skills can shine in a front office role. We want you to feel confident when you walk into that interview!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you’re dressed professionally for your interview. A smart outfit shows that you take the opportunity seriously and are ready to represent Albany Med well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Medical Scheduler - Cadiology
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Medical Scheduler role. Highlight any relevant skills or experiences that align with the job description, especially your customer service skills and familiarity with electronic health records.
Show Your Enthusiasm:Let your passion for healthcare shine through in your application. We want to see that you’re excited about the opportunity to work with patients and contribute to our Front Office team at Albany Med Cardiology.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. This will help us quickly understand your qualifications and why you’d be a great fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Albany Medical Center
✨Know Your Role
Familiarise yourself with the responsibilities of a Medical Scheduler in Cardiology. Understand what it means to assist patients at the front desk, manage appointments, and handle electronic medical records. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since excellent customer service is preferred, think of examples from your past experiences where you provided outstanding service. Be ready to discuss how you would greet patients and handle diverse situations with professionalism and courtesy.
✨Practice Common Interview Questions
Prepare for typical interview questions such as 'How do you handle stressful situations?' or 'Can you describe a time when you had to deal with a difficult customer?' Practising your responses will help you articulate your thoughts clearly during the interview.
✨Dress the Part
First impressions matter! Dress professionally to convey that you take the opportunity seriously. A neat and tidy appearance will help you feel more confident and make a positive impression on your interviewers.
