At a Glance
- Tasks: Provide financial counselling and assist patients with payment options and financial assistance.
- Company: Join Albany Med, a leading healthcare provider with a compassionate approach.
- Benefits: Competitive salary, supportive work environment, and opportunities for growth.
- Other info: Work independently in a dynamic setting with a focus on patient care.
- Why this job: Make a real difference in patients' lives by helping them navigate financial challenges.
- Qualifications: High school diploma required; AAS degree preferred.
The predicted salary is between 40495 - 52644 £ per year.
- Department/Unit: Patient Billing Service
- Work Shift: Day (United States of America)
The Albany Med Financial Counselor I position is responsible for providing customer service and financial counseling across the five main campus locations within the Albany Med Health System including 125+ practice locations.
The role is also responsible for $65–70M in Self‑Pay AR.
This position will screen patients for financial assistance programs to minimize bad debt and enhance patient financial outcomes.
Excellent customer skills required to interact with patients in a compassionate manner to ensure they understand their financial liabilities.
This position assists in notifying patients of their financial responsibility, helping them understand their payment options, and collecting payments.
- Primary Job Responsibilities
- Provide financial counseling services regarding payment arrangements and financial assistance for uninsured or underinsured patients by phone or in person.
- Provide patients with application forms and explain required supporting documents needed.
- Work with internal and external entities to assist in obtaining Financial Assistance for patients (Patient Access, Patient advocates, etc.).
- Review and process financial assistance applications for completeness using standardized checklists—this includes ensuring all necessary documentation has been received and accurately calculating patients’ income level.
- Log and track submitted applications in the account management system, generating standard correspondence letters (e. g., application received, missing information requests).
- Maintain Financial Assistance work queues and ensure they are worked within expected time frame; this includes reviewing applications and documents uploaded via My Chart and maintaining the cash drawer for the unit at Saratoga Hospital.
- Maintain Financial Assistance materials supply and inventory.
- Proficient use of Epic, On Base, and other platforms as needed.
- Ability to work independently and under time constraints and deadlines with minimal supervision; able to prioritize workload effectively.
- Meet daily/weekly productivity standards with acceptable QA results. Other duties as assigned.
Qualifications
- High School Graduate or equivalent.
- Associate of Applied Science (AAS) degree preferred.
Thank you for your interest in Albany Medical Center!
Albany Medical is an equal opportunity employer.
This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes.
Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties.
Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose.
Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
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Financial Counselor I - Saratoga Hospital. in Broadway employer: Albany Medical Center
Albany Medical Center is an exceptional employer that prioritises compassionate patient care and employee development. With a strong focus on financial counseling, the role offers opportunities for meaningful engagement with patients while working in a supportive environment that values teamwork and professional growth. Located in Saratoga, employees benefit from a vibrant community and access to extensive resources across the Albany Med Health System, ensuring a rewarding career path in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Financial Counselor I - Saratoga Hospital. in Broadway
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Albany Medical Center. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Financial Counselor I - Saratoga Hospital. in Broadway
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Albany Medical Center.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Albany Medical Center's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Albany Medical Center
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Albany Medical Center.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Albany Medical Center will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Albany Medical Center employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
