Albany House Surgery is recruiting a medical receptionist and care navigator to support the front desk and direct patients to the right clinician or service, while handling appointments and processing documentation in EMIS and Docman.
This role requires reception experience in healthcare, strong IT skills, and a firm understanding of confidentiality. You will scan, code and securely store records, manage emails and calls, and coordinate with clinicians and external teams.
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Care Navigator & Medical Receptionist - Patient Access in Birmingham employer: Albany House Surgery
Albany House is an exceptional employer, offering a supportive and friendly work environment in a stunning grade II listed building in Worcester. With a strong focus on professional development, our team enjoys regular clinical meetings to share best practices and foster collaboration, ensuring that every clinician can thrive while delivering outstanding patient care. Join us for a rewarding experience where your passion for healthcare is valued and nurtured.