VoC Analytics Lead β€” Customer Data Insights

VoC Analytics Lead β€” Customer Data Insights

Full-Time On-site
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Albany Beck is seeking a Data & Analytics Manager to lead customer data infrastructure and drive VoC-driven improvements in client experiences. You will oversee data quality, sampling for surveys, and data extraction, partnering with multiple stakeholders to translate data into actionable insights.

The role requires hands-on coding in BigQuery, SQL, and Python, with experience in Looker/Qlik/Google Cloud and an agile, collaborative work style.

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VoC Analytics Lead β€” Customer Data Insights employer: Albany Beck

At Albany Beck, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of London or Birmingham with a hybrid working model. Our commitment to your professional growth is evident through our focus on learning and development, ensuring that you have the tools and support needed to thrive in your role as Head of Data & Customer Intelligence. Join us to be part of a collaborative culture that values customer-centric thinking and drives meaningful change within the Financial Services sector.

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Contact Details:

Albany Beck Recruitment Team