Albany Beck is seeking an experienced Customer Insight & Enablement Manager to support a major customer transformation within a leading Financial Services organisation. The role sits within the Customer Intelligence & Enablement function, spanning business change, customer insight, survey transformation, business readiness and stakeholder engagement.
A key focus is migrating Qualtrics to a dedicated UK platform and refining survey triggers, while developing the organisation's Closed Feedback
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Senior Customer Insight & Enablement Lead in Slough employer: Albany Beck
At Albany Beck, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of London or Birmingham with a hybrid working model. Our commitment to your professional growth is evident through our focus on learning and development, ensuring that you have the tools and support needed to thrive in your role as Head of Data & Customer Intelligence. Join us to be part of a collaborative culture that values customer-centric thinking and drives meaningful change within the Financial Services sector.
