Albany Beck is a UK-based Management Consultancy that partners with leading Financial Services organisations to deliver complex change and transformation programmes. We are looking for a Process Improvement Consultant to join our consulting team and support a major financial services client on a business improvement initiative.
This is an excellent opportunity for someone early in their process improvement career who enjoys analysing how organisations operate and identifying ways to make processes simpler, faster and more effective.
The Role
As a Process Improvement Consultant, you will work closely with business and change stakeholders to review existing processes, identify inefficiencies and help implement practical improvements. You will be involved throughout the process improvement lifecycle, from understanding current ways of working through to measuring the benefits of delivered changes.
You'll gain exposure to a wide range of business functions while working within a collaborative transformation environment.
Key Responsibilities
- Support end-to-end reviews of business processes across multiple workstreams
- Facilitate workshops and stakeholder discussions to understand current operating models
- Document and map current state processes using recognised process mapping tools
- Analyse process data to identify inefficiencies, bottlenecks, risks and improvement opportunities
- Assist in designing future state processes that improve efficiency, controls and customer outcomes
- Work with stakeholders to agree and implement process improvements
- Track outcomes and benefits to ensure improvements deliver measurable value
- Support governance, reporting and change activities throughout the improvement lifecycle
- Promote continuous improvement practices and help teams identify opportunities for ongoing enhancement
What We're Looking For
- Experience in a Process Improvement, Business Improvement, Continuous Improvement or Business Change role
- Understanding of process mapping and process analysis techniques
- Exposure to Lean, Lean Six Sigma or other continuous improvement methodologies
- Experience using tools such as Visio, Signavio, ARIS or similar process mapping platforms
- Strong analytical and problem-solving skills
- Excellent communication and stakeholder engagement abilities
- Comfortable working across multiple priorities in a fast-paced environment
- Understanding of change management and project delivery principles
- Experience within Financial Services would be advantageous but is not essential
Why Join Albany Beck?
- Opportunity to work on high-profile transformation programmes within Financial Services
- Structured consulting environment with strong career development opportunities
- Exposure to senior stakeholders and enterprise-wide change initiatives
- Collaborative culture focused on learning, development and progression
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Process Improvement Consultant employer: Albany Beck
At Albany Beck, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of London or Birmingham with a hybrid working model. Our commitment to your professional growth is evident through our focus on learning and development, ensuring that you have the tools and support needed to thrive in your role as Head of Data & Customer Intelligence. Join us to be part of a collaborative culture that values customer-centric thinking and drives meaningful change within the Financial Services sector.
