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- Tasks: Oversee IT Incident Management and coordinate support during incidents for rapid service restoration.
- Company: Dynamic management consultancy in the Financial Services sector.
- Benefits: Hybrid work model and commitment to professional development.
- Why this job: Join a team that values your expertise and helps you grow in a regulated environment.
- Qualifications: Strong ITIL v4 knowledge and experience in regulated environments like ISO 27001.
- Other info: Exciting opportunity to make an impact in a fast-paced industry.
The predicted salary is between 43200 - 72000 £ per year.
A management consultancy is seeking an experienced Incident Manager for a permanent role in London. This position involves overseeing IT Incident Management within the Financial Services sector. The successful candidate will coordinate multi-level IT support during incidents, ensuring rapid service restoration and stakeholder communication.
Strong ITIL v4 knowledge and experience in regulated environments such as ISO 27001 is required. This role offers a hybrid work model and a commitment to professional development.
Incident Manager, IT Resilience — Insurance (Hybrid, London) employer: Albany Beck
Contact Detail:
Albany Beck Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Incident Manager, IT Resilience — Insurance (Hybrid, London)
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT and financial services sectors. Attend industry events or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Prepare for interviews by brushing up on your ITIL v4 knowledge. Be ready to discuss real-life scenarios where you've successfully managed incidents and restored services quickly.
✨Tip Number 3
Showcase your communication skills! As an Incident Manager, you'll need to keep stakeholders informed during incidents. Practice explaining complex IT issues in simple terms.
✨Tip Number 4
Don't forget to apply through our website! We have loads of resources to help you land that perfect role, and applying directly can give you an edge over other candidates.
We think you need these skills to ace Incident Manager, IT Resilience — Insurance (Hybrid, London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT Incident Management and your knowledge of ITIL v4. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements in regulated environments like ISO 27001.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Incident Manager role. We love seeing enthusiasm and a clear understanding of the Financial Services sector, so let your personality come through.
Showcase Your Communication Skills: As an Incident Manager, communication is key. In your application, highlight examples where you’ve effectively communicated during incidents or managed stakeholder expectations. We want to know how you keep everyone in the loop!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Albany Beck
✨Know Your ITIL v4 Inside Out
Make sure you brush up on your ITIL v4 knowledge before the interview. Be ready to discuss how you've applied ITIL principles in past roles, especially in regulated environments like ISO 27001. This will show that you understand the framework and can effectively manage incidents.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that test your incident management skills. Think of specific examples from your experience where you successfully coordinated multi-level IT support during an incident. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Communicate Clearly and Confidently
Since stakeholder communication is key in this role, practice articulating your thoughts clearly. During the interview, demonstrate your ability to communicate complex IT issues in a way that non-technical stakeholders can understand. This will highlight your interpersonal skills and adaptability.
✨Show Enthusiasm for Professional Development
This position offers a commitment to professional development, so be prepared to discuss your career goals and how they align with the company's vision. Share any relevant certifications or training you've pursued and express your eagerness to continue learning and growing in the field.
