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- Tasks: Lead software implementation projects and deliver engaging training sessions.
- Company: Join Albany Beck, a consultancy transforming financial services with innovative solutions.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on personal development and career advancement.
- Why this job: Make a real impact by helping clients navigate complex challenges in the Salesforce ecosystem.
- Qualifications: 5-8 years in software implementation with strong Salesforce knowledge and training skills.
The predicted salary is between 60000 - 80000 £ per year.
Location: London (Hybrid)
Engagement Type: Permanent
Company: Albany Beck
About Albany Beck
Albany Beck is a consultancy dedicated to delivering tailored talent and operational solutions to our clients across Financial Services and beyond. We partner with top-tier financial institutions to deliver expert consulting and transformation services. Our collaborative approach places experienced professionals in high-impact roles, helping our clients to navigate complex challenges and realise strategic outcomes.
Role Overview
This role focuses on supporting full-cycle software implementation within the Salesforce ecosystem, with a strong emphasis on training, user adoption, and successful delivery. The position requires working across business and technical teams to translate requirements, deliver training, and ensure smooth implementation and embedment of systems. The individual will act as a key operational point of contact during implementation phases, helping to resolve issues, drive engagement, and ensure effective communication across stakeholders.
Role Responsibilities
- Create clarity, structure, and momentum in ambiguous environments
- Communicate effectively with business stakeholders, technical teams, and executives
- Translate technical requirements for development teams and deliver training to business (end users)
- Develop training materials and deliver hands-on training sessions to stakeholders at all levels
- Act as the primary operational point of contact during implementation phases
- Manage and resolve issues, queries, and concerns related to implementations, ensuring timely resolution and clear communication
- Liaise with relevant business areas and teams to support successful delivery
- Support system adoption and embedment through effective training and engagement
- Use project tools such as Jira, Confluence, and MS Project Plan to support delivery
- Facilitate interactive learning sessions, manage discussions, and respond to stakeholder questions
Required Experience & Skills
- 5–8+ years’ experience in software implementation, training, delivery, system adoption, embedment, or similar roles
- Proven experience working on complex, multi-team implementations
- Proven experience delivering full-cycle software implementations, specifically within the Salesforce ecosystem
- Strong understanding of Salesforce functionality and platform capabilities
- Understanding of Salesforce configuration, including custom objects, workflows, security model, and data loading (advantageous)
- Knowledge of Salesforce Automotive Cloud, Marketing Cloud, and Service Cloud (advantageous)
- Exposure to Agentic AI (e.g. Salesforce Agentforce) (advantageous)
- Proficiency in project methodologies such as Agile and Waterfall
- Experience using tools such as Jira, Confluence, and MS Project Plan
- Strong analytical, problem-solving, and organisational skills
- Ability to develop and deliver training content tailored to business needs
- Strong interpersonal and facilitation skills, including:
- Clear and engaging communication and presentation
- Ability to simplify and explain complex concepts
- Ability to manage discussions and facilitate interactive learning sessions
Implementation Manager in London employer: Albany Beck
Contact Detail:
Albany Beck Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Albany Beck or similar companies. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by practising common questions related to software implementation and Salesforce. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, focus on specific projects where you’ve successfully managed implementations or training sessions. This will help you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Implementation Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Implementation Manager. Highlight your experience with software implementation, especially within the Salesforce ecosystem, and showcase any relevant training or delivery skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for Albany Beck. Mention specific experiences that align with the job description and show your enthusiasm for the role.
Showcase Your Communication Skills: Since this role involves liaising with various stakeholders, make sure your application reflects your strong communication abilities. Use clear and concise language, and don’t shy away from sharing examples of how you've effectively communicated in past roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Albany Beck
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce knowledge before the interview. Understand its functionalities, especially if you've worked with the Automotive Cloud, Marketing Cloud, or Service Cloud. Being able to discuss specific features and how they can benefit the company will show that you're not just familiar with the platform but also ready to hit the ground running.
✨Showcase Your Training Skills
Since this role involves delivering training, be prepared to share examples of how you've developed and delivered training materials in the past. Think about interactive learning sessions you've facilitated and how you engaged different stakeholders. This will demonstrate your ability to communicate complex concepts clearly.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in ambiguous situations. Prepare examples from your previous roles where you created clarity and structure during complex implementations. Highlight how you managed stakeholder communication and resolved issues effectively.
✨Familiarise Yourself with Project Tools
Since you'll be using tools like Jira, Confluence, and MS Project Plan, it’s a good idea to have a basic understanding of these platforms. Be ready to discuss how you've used them in past projects to support delivery and manage tasks. This will show that you're organised and tech-savvy, which is crucial for the role.