At a Glance
- Tasks: Lead transformation projects in Corporate Banking, enhancing customer experiences and driving measurable improvements.
- Company: Join Albany Beck, a dynamic consultancy focused on impactful financial services solutions.
- Benefits: Hybrid work model, career development opportunities, and exposure to high-impact projects.
- Other info: Collaborative environment with opportunities for professional growth and diverse project involvement.
- Why this job: Make a real difference in banking by improving customer journeys and driving change.
- Qualifications: Experience in Corporate Banking, strong analytical skills, and stakeholder management expertise.
The predicted salary is between 60000 - 75000 € per year.
Albany Beck is a Management Consultancy focused on delivering specialist transformation solutions to Financial Services clients. We combine deep industry expertise with modern delivery practices, enabling clients to scale effectively while offering meaningful, long-term career development for our people. Joining Albany Beck means being part of a consultancy committed to learning, professional growth, and delivering exceptional client outcomes.
We are looking to hire an experienced Senior Business Analyst to join our Change & Transformation Practice, with an immediate deployment opportunity onsite with one of our globally recognised Corporate Banking clients, based in Glasgow. This will be to support strategic onboarding and customer experience change initiatives within Corporate and Mid-Market Banking. These roles focus on improving customer journeys, reducing avoidable contact, and addressing systemic drivers behind service inefficiencies. The successful candidates will combine strong delivery discipline with deep stakeholder credibility and a structured, process-led mindset. This is a high-visibility role requiring individuals who can confidently navigate senior stakeholders while driving tangible, measurable improvement outcomes.
Key Responsibilities- Lead complex requirements gathering and facilitate structured stakeholder workshops
- Analyse customer contact drivers and identify underlying systemic issues
- Map and redesign end-to-end customer journeys, improving efficiency and experience
- Work closely with data teams to validate pain points and quantify impact
- Develop structured delivery plans, ensuring progress is tracked and outcomes achieved
- Support prioritisation of initiatives and contribute to business case development
- Drive disciplined change implementation across onboarding and servicing processes
- Document requirements and solutions clearly, ensuring traceability and governance alignment
- Strong experience within Corporate Banking or Mid-Market Banking environments
- Proven ability to analyse customer journeys, service pain points, and contact drivers
- Experience delivering contact reduction strategies and measurable process improvements
- Strong stakeholder management skills with the ability to influence at senior levels
- Demonstrable track record of structured delivery planning and progress tracking
- Strong documentation capability and structured analytical thinking
- Clear process improvement mindset with a “change brain” approach
- Ability to combine big-picture transformation thinking with disciplined execution
- Opportunity to support Finance transformation within a Private Wealth environment
- Join a consultancy delivering high-impact, enterprise-scale change
- Work across cross-functional teams in a fast-paced, Agile programme setting
- Access to long-term career development and varied project exposure
Senior Business Analyst - Albany Beck in Glasgow employer: Albany Beck
Albany Beck is an exceptional employer that prioritises professional growth and meaningful career development within a dynamic corporate banking environment. With a commitment to delivering high-impact transformation solutions, employees benefit from a collaborative work culture, access to diverse projects, and the opportunity to engage with senior stakeholders in a fast-paced, hybrid setting in Glasgow. Joining Albany Beck means being part of a team that values innovation, structured delivery, and continuous learning, making it an ideal place for those seeking to make a tangible impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Analyst - Albany Beck in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Albany Beck. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show us you know what we do and how you can contribute to our transformation solutions.
✨Tip Number 3
Practice your storytelling skills. We love hearing about your past experiences and how they relate to the role. Make it engaging and relevant!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows us you’re serious about joining Albany Beck.
We think you need these skills to ace Senior Business Analyst - Albany Beck in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Business Analyst. Highlight your experience in Corporate Banking and any relevant projects that showcase your ability to improve customer journeys and drive change.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Albany Beck. Mention specific skills like stakeholder management and structured delivery planning that align with the job description.
Showcase Your Achievements:When detailing your experience, focus on measurable outcomes. Did you reduce contact rates or improve service efficiency? Quantify your achievements to demonstrate your impact in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Albany Beck
✨Know Your Stuff
Make sure you brush up on your knowledge of Corporate Banking and Mid-Market Banking. Understand the key challenges and trends in the industry, especially around customer journeys and service efficiencies. This will help you speak confidently about how your experience aligns with Albany Beck's needs.
✨Showcase Your Stakeholder Skills
Prepare examples that highlight your ability to manage and influence senior stakeholders. Think of specific situations where you successfully navigated complex relationships or drove change initiatives. This will demonstrate your strong stakeholder management skills, which are crucial for this role.
✨Be Process-Oriented
Since the role requires a structured, process-led mindset, come ready to discuss your approach to requirements gathering and delivery planning. Share how you've mapped customer journeys and implemented process improvements in the past, focusing on measurable outcomes.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in Albany Beck's projects and culture. Inquire about their approach to transformation within Corporate Banking or how they measure success in their change initiatives. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
