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- Tasks: Lead software implementation projects and train users in the Salesforce ecosystem.
- Company: Join Albany Beck, a consultancy transforming financial services with tailored solutions.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to work across teams and enhance your project management skills.
- Why this job: Make a real impact by helping clients navigate complex challenges and achieve strategic goals.
- Qualifications: 5-8 years in software implementation, especially within Salesforce, with strong communication skills.
The predicted salary is between 60000 - 75000 £ per year.
Location: London (Hybrid)
Engagement Type: Permanent
Company: Albany Beck
About Albany Beck
Albany Beck is a consultancy dedicated to delivering tailored talent and operational solutions to our clients across Financial Services and beyond. We partner with top-tier financial institutions to deliver expert consulting and transformation services. Our collaborative approach places experienced professionals in high-impact roles, helping our clients to navigate complex challenges and realise strategic outcomes.
Role Overview
This role focuses on supporting full-cycle software implementation within the Salesforce ecosystem, with a strong emphasis on training, user adoption, and successful delivery. The position requires working across business and technical teams to translate requirements, deliver training, and ensure smooth implementation and embedment of systems. The individual will act as a key operational point of contact during implementation phases, helping to resolve issues, drive engagement, and ensure effective communication across stakeholders.
Role Responsibilities
- Create clarity, structure, and momentum in ambiguous environments
- Communicate effectively with business stakeholders, technical teams, and executives
- Translate technical requirements for development teams and deliver training to business (end users)
- Develop training materials and deliver hands-on training sessions to stakeholders at all levels
- Act as the primary operational point of contact during implementation phases
- Manage and resolve issues, queries, and concerns related to implementations, ensuring timely resolution and clear communication
- Liaise with relevant business areas and teams to support successful delivery
- Support system adoption and embedment through effective training and engagement
- Use project tools such as Jira, Confluence, and MS Project Plan to support delivery
- Facilitate interactive learning sessions, manage discussions, and respond to stakeholder questions
Required Experience & Skills
- 5–8+ years’ experience in software implementation, training, delivery, system adoption, embedment, or similar roles
- Proven experience working on complex, multi-team implementations
- Proven experience delivering full-cycle software implementations, specifically within the Salesforce ecosystem
- Strong understanding of Salesforce functionality and platform capabilities
- Understanding of Salesforce configuration, including custom objects, workflows, security model, and data loading (advantageous)
- Knowledge of Salesforce Automotive Cloud, Marketing Cloud, and Service Cloud (advantageous)
- Exposure to Agentic AI (e.g. Salesforce Agentforce) (advantageous)
- Proficiency in project methodologies such as Agile and Waterfall
- Experience using tools such as Jira, Confluence, and MS Project Plan
- Strong analytical, problem-solving, and organisational skills
- Ability to develop and deliver training content tailored to business needs
- Strong interpersonal and facilitation skills, including:
- Clear and engaging communication and presentation
- Ability to simplify and explain complex concepts
- Ability to manage discussions and facilitate interactive learning sessions
Implementation Manager in City of London employer: Albany Beck
Contact Detail:
Albany Beck Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Albany Beck or similar companies. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to software implementation and Salesforce. We recommend using the STAR method to structure your answers – it helps you showcase your experience effectively!
✨Tip Number 3
Showcase your training skills! Since this role emphasises user adoption and training, think of examples where you've successfully delivered training or facilitated learning sessions. Bring those stories to life during your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Albany Beck.
We think you need these skills to ace Implementation Manager in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with software implementation, especially within the Salesforce ecosystem. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects!
Showcase Your Communication Skills: Since this role involves liaising with various stakeholders, it’s crucial to demonstrate your communication prowess. Use clear and engaging language in your application to reflect how you can simplify complex concepts for different audiences.
Highlight Training Experience: As training is a key part of the role, make sure to emphasise any experience you have in developing and delivering training materials. We love seeing examples of how you've engaged users and supported system adoption in previous roles.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Albany Beck
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce knowledge before the interview. Understand its functionalities, especially around implementation and user adoption. Be ready to discuss how you've used Salesforce in past roles and how you can leverage it for Albany Beck's projects.
✨Showcase Your Training Skills
Since training is a big part of this role, prepare examples of how you've developed and delivered training materials in the past. Think about specific sessions you've facilitated and how you engaged different stakeholders. This will show your ability to communicate effectively across various levels.
✨Demonstrate Problem-Solving Prowess
Be ready to share instances where you've managed issues during software implementations. Highlight your analytical skills and how you resolved conflicts or challenges. This will illustrate your capability to create clarity and momentum in ambiguous environments.
✨Familiarise Yourself with Project Tools
Since you'll be using tools like Jira, Confluence, and MS Project Plan, it’s a good idea to have a basic understanding of these platforms. If you’ve used them before, share your experiences. If not, do a bit of research so you can speak confidently about how you would use them in your role.