At a Glance
- Tasks: Lead multiple workstreams for a strategic Digital Portal programme in Financial Services.
- Company: Albany Beck, a dynamic consultancy passionate about your growth.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional development.
- Other info: Join a fast-paced team with excellent career progression opportunities.
- Why this job: Make a real impact in digital transformation within a leading financial organisation.
- Qualifications: Experience in project management and service transition in regulated environments.
The predicted salary is between 70000 - 85000 £ per year.
Project Manager – Service Transition & Digital Operations
Company
Albany Beck
Location
Edinburgh – Hybrid Working Model
Engagement Type
Permanent
Client Industry
- Financial Services
- About Albany Beck
Albany Beck is a Management Consultancy focused on providing specialist talent and transformative solutions to Financial Services clients.
We combine subject matter expertise with innovative delivery models that help clients scale efficiently, while offering meaningful, long-term career opportunities to our people.
At Albany Beck, you’ll be choosing to work with an organisation that’s passionate about your learning journey and committed to your professional and personal development.
Role Overview
Albany Beck is seeking an experienced Project Manager to support the delivery of a strategic Digital Portal programme within a leading Financial Services organisation.
The programme is entering a critical phase as new capabilities transition into production, and the successful candidate will be responsible for driving service transition, operational readiness, and production support across several key workstreams.
Working alongside the Programme Manager, you will take ownership of smaller delivery streams focused on service transition, production support, release management, testing, and operational readiness.
The role requires close collaboration with Technology, Support, Release Management, Environment Management, and Business teams to ensure robust support models are established before solutions are deployed into live service.
This is an excellent opportunity for a delivery-focused Project Manager with experience implementing service transition within regulated Financial Services environments.
Key Responsibilities
- Lead the delivery of multiple workstreams supporting the Digital Portal programme.
- Manage project plans, milestones, dependencies, risks, and delivery activities.
- Coordinate delivery across technology, operations, testing, and support teams.
- Ensure workstreams are delivered in line with programme objectives and governance standards.
- Provide regular project reporting and updates to programme leadership.
- Lead service transition activities to ensure solutions are fully prepared for production support.
- Develop and maintain service transition documentation, operational support models, and production readiness plans.
- Define and embed support processes across Level 1, Level 2, and Level 3 support teams.
- Produce operational documentation, including runbooks, support procedures, and knowledge transfer materials.
- Ensure appropriate handover into Business-as-Usual support teams following implementation.
- Work closely with Release Management, Test, and Environment Management teams to coordinate deployments.
- Support release planning, implementation, and post-release activities.
- Ensure environments are appropriately managed to support successful delivery.
- Coordinate production readiness activities ahead of key releases.
- Monitor implementation progress and support issue resolution during release windows.
- Work collaboratively with Technology, Operations, Infrastructure, Support, and Business stakeholders.
- Maintain RAID logs and proactively manage risks, issues, assumptions, and dependencies.
- Support IT risk assessment and remediation activities across programme workstreams.
- Prepare governance materials, status reporting, and steering committee updates.
- Ensure delivery activities comply with Financial Services governance and control requirements.
- Key Skills & Experience
- Proven experience delivering technology or digital transformation projects within Financial Services.
- Strong experience managing service transition and operational readiness activities.
- Experience implementing and supporting Level 1, Level 2, and Level 3 support models.
- Knowledge of IT Service Management (ITSM) principles and production support processes.
- Experience working with Release Management, Test Management, and Environment Management teams.
- Strong project governance, planning, and stakeholder management skills.
- Excellent organisational skills with the ability to manage multiple priorities within a fast-paced environment.
Desirable Experience
- Financial Services or Banking experience.
- Experience supporting digital platforms, customer portals, or enterprise applications.
- Exposure to ITIL Service Transition or IT Operations frameworks.
- Experience producing operational runbooks and support documentation.
- Understanding of IT risk management and technology controls.
- Experience working within Agile and hybrid delivery environments.
- Relevant project management certifications such as PRINCE2, Agile PM, or equivalent.
- Personal Attributes
- Highly organised with excellent planning and prioritisation skills.
- Flexible and adaptable, with the ability to respond to changing priorities.
- Strong communicator who can engage technical and business stakeholders effectively.
- Delivery-focused with a proactive approach to problem-solving.
- Comfortable working across multiple teams in a fast-paced programme environment.
- Strong attention to detail and commitment to high-quality delivery.
Senior Project Manager in Broughton employer: Albany Beck
Albany Beck is an exceptional employer that fosters a collaborative work culture, empowering employees to drive impactful change within the financial services sector. With a focus on professional growth, team members are encouraged to develop their skills through involvement in large-scale transformation programmes across European regulatory frameworks, ensuring meaningful contributions to both client success and personal career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Project Manager in Broughton
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Senior Project Manager at Albany Beck!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Albany Beck or be willing to refer you for that Senior Project Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Albany Beck who’s on the lookout for their next Senior Project Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Senior Project Manager role at Albany Beck!
We think you need these skills to ace Senior Project Manager in Broughton
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Albany Beck. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Albany Beck
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Albany Beck. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
