My client is looking for an experienced Administrator and Partners' Assistant to provide efficient and compliant property administration support across the business, ensuring instructions, files, and listings are correctly set up and maintained, while coordinating and delivering marketing activity (digital, social, and print) to promote properties and the brand, supporting branch performance and client service standards.
Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.
Key responsibilities :
1) Property administration & operational support
- Maintain accurate property records and spreadsheets; ensure property files are created, updated, and managed in line with internal processes and compliance requirements.
- Produce valuation letters using dictations from valuers and maintain supporting documentation.
- Support diary preparation for weekend staff and attend scheduled morning meetings (Mondays and Fridays).
- Keep office window displays updated weekly and ensure branch marketing materials (e.g., brochures, viewing checklists) are kept stocked and current.
- Provide bi-weekly internal marketing updates to the business.
2) Compliance & risk (AML and file governance)
- Conduct AML checks for vendors, buyers, and landlords using approved systems and ensure valid ID is obtained and recorded.
- Escalate any AML concerns promptly to the MLRO and maintain appropriate audit trails.
- Follow the new instruction checklist to ensure property file setup remains compliant throughout the lifecycle of a listing.
3) Property marketing, listings & portal management
- Create and update property brochures for manager/client approval and for marketing use.
- Implement price changes promptly and update all collateral accordingly (brochures, window cards, etc.).
- Manage property status changes (withdrawals, cancellations, sales notifications) and issue relevant letters/notifications to all parties when required.
- Publish and manage listings across portals; liaise with portal support (e.g., Rightmove) where necessary. xgikmsk
- Rotate and maintain property "main shots" on the property management system as needed to keep listings fresh and consistent.
4) Partners' Assistant support & business coordination
- Provi...
Administration Assistant in St Albans employer: Alban Recruitment Solutions Careers
Join a well-established independent Estate Agency in the vibrant heart of St. Albans, where your expertise as a Senior Negotiator will be valued and rewarded. With a strong focus on employee growth, we offer mentoring opportunities for junior team members, a competitive salary with on-target earnings of £30k - £60k, and a supportive work culture that prioritises client relationships and community engagement. Enjoy additional benefits such as a car allowance, parking permits, and generous holiday entitlement, all while working in a dynamic environment that fosters professional development.
Contact Details:
Alban Recruitment Solutions Careers Recruitment Team
