At a Glance
- Tasks: Lead a diverse team and enhance customer satisfaction in a vibrant environment.
- Company: Join a dynamic organisation with a focus on teamwork and customer service.
- Benefits: Competitive salary, development opportunities, and free membership to over 220 centres.
- Other info: Flexible hours including evenings and weekends, with career growth potential.
- Why this job: Step into management and make a real impact on customer experiences.
- Qualifications: Supervisory experience and strong communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
My client is looking for a Duty Manager to take a step into management with an opportunity to take responsibility for front of house and lead on customer service. The role offers a mix of leadership, daily variety, and impact on customer satisfaction.
The successful candidate would lead, guide, and support a team of front-of-house staff, in line with the companies customer journey. We need a Duty Manager who will:
- Have experience in a supervisory role
- Be able to lead and motivate a diverse team fully embracing our company values
- Be focused on high customer service standards
- Have excellent verbal, written and IT communication skills
- Create an environment where colleagues can achieve their full potential
- Manage cost control and drive income in all areas of the business
- Demonstrate exceptional time management and deadline compliance
National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications will need to be achieved within a set timescale if not qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting.
What can we do for you? Well, along with a competitive salary and opportunities for development, you’ll also get to enjoy working in a vibrant, exciting and friendly environment. Furthermore, as an added bonus, you and a partner/children will also get to enjoy free membership to our 220 plus centres nationwide.
Duty Manager in Harpenden employer: Alban Recruitment Solutions Careers
Join a well-established independent Estate Agency in the vibrant heart of St. Albans, where your expertise as a Senior Negotiator will be valued and rewarded. With a strong focus on employee growth, we offer mentoring opportunities for junior team members, a competitive salary with on-target earnings of £30k - £60k, and a supportive work culture that prioritises client relationships and community engagement. Enjoy additional benefits such as a car allowance, parking permits, and generous holiday entitlement, all while working in a dynamic environment that fosters professional development.
Contact Details:
Alban Recruitment Solutions Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Harpenden
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Alban Recruitment Solutions Careers. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Alban Recruitment Solutions Careers
Don't be shy about reaching out to Alban Recruitment Solutions Careers directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager in Harpenden
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Alban Recruitment Solutions Careers and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Alban Recruitment Solutions Careers
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
