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- Tasks: Join our team to manage patient appointments and support daily reception tasks.
- Company: Friendly and supportive medical practice with a hardworking team.
- Benefits: Competitive pay, flexible hours, and full training provided.
- Other info: Opportunity for part-time or full-time work in a dynamic environment.
- Why this job: Make a difference in patients' lives while developing your organisational skills.
- Qualifications: Strong communication skills and a knack for multitasking.
Job Summary
Our friendly, supportive and hard working practice is now looking for a competent, reliable and resilient person to join our team of receptionists/administrators.
This is a busy and demanding role which would suit someone with exceptional organisational and multitasking skills. You should have excellent communication skills, a high degree of customer focus and basic computer literacy. Experience within a medical practice with knowledge of EMIS and Docman would be an advantage, but is not essential as full training will be provided.
The job will primarily require you to be responsible for liaising with patients by telephone and face to face, appointing them within the surgery or signposting them to suitable clinical colleagues. You will be involved in all day to day running of a busy reception area including all associated admin tasks.
Your ability to use your initiative, work under pressure and be an effective part of a small team is essential. Flexibility is required to assist in covering holidays or other absence.
28.5 hours per week 3 or 4 days as required.
Job Types: Full-time, Part-time
Pay: From £12.21 per hour
Education:
- GCSE or equivalent (preferred)
Experience:
- Medical Receptionist: 1 year (preferred)
Work Location: In person
Medical Administrator/Receptionist employer: Alba Medical Group
Contact Detail:
Alba Medical Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Administrator/Receptionist
✨Tip Number 1
Get to know the practice before your interview! Research their values, services, and any recent news. This will help us show that you're genuinely interested and ready to be part of the team.
✨Tip Number 2
Practice your communication skills! Since you'll be liaising with patients, it’s crucial to demonstrate your ability to communicate clearly and empathetically. Role-play with a friend or family member to boost your confidence.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed multiple tasks in a busy environment. We want to see that you can handle the pressure and keep everything running smoothly.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Medical Administrator/Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your organisational and multitasking skills. We want to see how you can handle a busy reception area, so include any relevant experience that shows off your ability to juggle tasks effectively.
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Tell us why you're the perfect fit for our team. Mention your customer focus and communication skills, and don’t forget to express your enthusiasm for working in a medical environment.
Show Off Your Initiative: In your application, give examples of times when you've used your initiative or worked under pressure. We love candidates who can think on their feet and contribute positively to our small team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our friendly practice!
How to prepare for a job interview at Alba Medical Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Medical Administrator/Receptionist. Familiarise yourself with the key tasks mentioned in the job description, like liaising with patients and managing appointments. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Organisational Skills
Since this role requires exceptional organisational and multitasking skills, prepare examples from your past experiences where you've successfully managed multiple tasks. Think about times when you had to prioritise or handle a busy reception area, as this will show you can thrive under pressure.
✨Brush Up on Communication Skills
Excellent communication is crucial in this position. Practice how you would explain complex information clearly and concisely, both over the phone and face-to-face. You might even want to role-play common scenarios with a friend to build your confidence.
✨Be Ready to Discuss Teamwork
This job involves being part of a small team, so be prepared to talk about your experience working collaboratively. Share specific examples of how you've contributed to a team environment, especially in high-pressure situations, to highlight your ability to work well with others.