At a Glance
- Tasks: Manage patient appointments and support the smooth running of a busy reception area.
- Company: Friendly and supportive medical practice with a dedicated team.
- Benefits: Competitive pay, flexible hours, and full training provided.
- Other info: Opportunity for part-time or full-time work with career growth potential.
- Why this job: Join a dynamic team and make a difference in patient care.
- Qualifications: Strong organisational skills and a customer-focused attitude.
Job Summary
Our friendly, supportive and hard working practice is now looking for a competent, reliable and resilient person to join our team of receptionists/administrators.
This is a busy and demanding role which would suit someone with exceptional organisational and multitasking skills. You should have excellent communication skills, a high degree of customer focus and basic computer literacy. Experience within a medical practice with knowledge of EMIS and Docman would be an advantage, but is not essential as full training will be provided.
The job will primarily require you to be responsible for liaising with patients by telephone and face to face, appointing them within the surgery or signposting them to suitable clinical colleagues. You will be involved in all day to day running of a busy reception area including all associated admin tasks.
Your ability to use your initiative, work under pressure and be an effective part of a small team is essential. Flexibility is required to assist in covering holidays or other absence.
28.5 hours per week 3 or 4 days as required.
Job Types: Full-time, Part-time
Pay: From £12.21 per hour
Education:
- GCSE or equivalent (preferred)
Experience:
- Medical Receptionist: 1 year (preferred)
Work Location: In person
Medical Administrator/Receptionist in Glasgow employer: Alba Medical Group
Join our dedicated and compassionate team as a Medical Administrator/Receptionist, where you will thrive in a supportive work environment that values teamwork and patient care. We offer comprehensive training, flexible working hours, and opportunities for personal and professional growth, making it an ideal place for those seeking a rewarding career in healthcare. Located in a vibrant community, our practice is committed to fostering a culture of respect and collaboration, ensuring that every team member feels valued and empowered.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Administrator/Receptionist in Glasgow
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on the medical practice. Familiarise yourself with their services and values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and multitasking. Think of examples from your past experiences that highlight your organisational skills and ability to work under pressure. We all know how important these traits are in a busy reception area!
✨Tip Number 3
Show off your communication skills! During the interview, be sure to demonstrate your excellent communication abilities. Whether it's through clear answers or engaging body language, let them see that you can effectively liaise with patients both over the phone and face-to-face.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly through our site. It’s a great way to ensure your application gets noticed and shows that you’re proactive about joining our friendly team.
We think you need these skills to ace Medical Administrator/Receptionist in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your organisational and multitasking skills. We want to see how you’ve handled busy environments before, so don’t be shy about showcasing your experience!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Tell us why you’re the perfect fit for our team and how your communication skills will help in liaising with patients. Keep it friendly and professional!
Show Off Your Customer Focus:In this role, customer focus is key. Share examples of how you've gone above and beyond for customers in previous roles. We love hearing about your experiences!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Alba Medical Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the job description. Familiarise yourself with the responsibilities of a Medical Administrator/Receptionist, especially the importance of multitasking and organisational skills. This will help you demonstrate how your experience aligns with what they’re looking for.
✨Showcase Your Communication Skills
Since this role involves liaising with patients both over the phone and face-to-face, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, especially in high-pressure situations. This will show them you can handle the demands of a busy reception area.
✨Highlight Your Customer Focus
The practice is looking for someone with a high degree of customer focus. Think of specific instances where you’ve gone above and beyond for a customer or patient. Sharing these stories will illustrate your commitment to providing excellent service, which is crucial in a medical setting.
✨Be Ready to Discuss Teamwork
As part of a small team, your ability to work collaboratively is key. Prepare to discuss how you’ve contributed to team success in past roles. Mention any experiences where you’ve had to be flexible or cover for colleagues, as this will resonate well with their need for resilience and adaptability.
