*Location:* Working across Greater Glasgow, Lanarkshire and Forth Valley Alba Medical *Group Practices Hours: *Full Time (37.5 hours per week) Salary: Competitive and dependent on experience
*ABOUT US*
We are a large GP-led primary care group serving approximately 77,000 patients across Greater Glasgow, Lanarkshire and Forth Valley.
Managing healthcare at this scale generates vast amounts of information, but data only becomes valuable when it is transformed into meaningful insight and action. We are creating a new Performance & Intelligence role to help us better understand how our organisation performs, identify opportunities for improvement, and support better decision-making across all aspects of the organisation, from patient access and workforce planning to chronic disease management, prescribing, data quality and service delivery.
This is an opportunity to work directly with GP Partners, the Senior Management Team and colleagues across the organisation, influencing strategy, supporting service development and helping shape the future direction of one of Scotland's largest primary care organisations.
*THE ROLE *
This newly created role sits at the heart of the organisation and will provide the intelligence, analysis and insight needed to support informed decision-making and continuous improvement.
Working closely with GP Partners, the Senior Management Team and operational and clinical colleagues, you will analyse how the organisation performs across a wide range of services and functions, identifying trends, risks, opportunities and areas for improvement.
You will transform complex data into meaningful information that supports better patient care, improved operational performance, and more effective use of resources.
This is not simply a reporting role. We are looking for someone who is naturally curious, enjoys solving problems, understands how organisations work, and can use data to drive meaningful change.
*Performance & Business Intelligence*
· Develop and maintain organisational KPIs and performance measures.
· Design and produce dashboards and reports for GP Partners and the Senior Management Team.
· Analyse trends, identify emerging risks, and highlight opportunities for improvement.
· Support strategic planning through data-driven insights.
*Clinical & Operational Analysis*
· Analyse appointment activity, access, demand and capacity.
· Review workforce utilisation and staffing metrics.
· Assess performance across enhanced services and chronic disease management programmes.
· Analyse prescribing trends and variation.
· Monitor and improve data quality across clinical and administrative systems.
· Review clinical coding standards and consistency.
*Audit & Quality Improvement*
· Design and conduct audits across clinical and operational services.
· Support service evaluations and quality improvement initiatives.
*Reporting & Systems Development*
· Develop advanced spreadsheets, dashboards, and reporting tools.
· Build automated reporting processes where possible.
*Working Relationships*
· GP Partners
· Senior Management Team
· Finance & Contracts Manager
· Patient Liaison Officer
· Clinical MDT Leads
· Nursing Teams
· Pharmacy Teams
· Operational and Administrative Teams
*Person Specification - Essential*
· Advanced Excel and spreadsheet skills.
· Strong analytical and problem-solving abilities.
· Experience producing reports, dashboards, and performance metrics.
· Ability to work with large and complex datasets.
· Experience of audit, performance analysis or service improvement work.
*Desirable*
· Experience working within primary care, healthcare, or the NHS.
· Experience using primary care IT systems and healthcare data platforms.
· Experience using Power BI or similar business intelligence platforms.
· SQL, database, or advanced reporting skills.
*Qualifications & Professional Development - Desirable*
· Degree, HND or equivalent experience in Data Analytics, Statistics, Mathematics, Business Analytics, Health Informatics, Operational Research, Economics or related subjects.
· Professional qualification or recognised training in Data Analysis, Business Intelligence or Information Management.
· Power BI, SQL or data visualisation training or certification.
· Quality Improvement training or qualifications.
· Project Management qualification or training.
Benefits: * On-site parking
Work Location: In person
Primary Care Performance & Intelligence Lead in Glasgow employer: Alba Medical Group
Alba Medical Group is an exceptional employer, offering a dynamic work environment where data-driven insights directly influence patient care and operational excellence. With a commitment to employee growth, we provide opportunities for professional development in a collaborative setting, working alongside GP Partners and senior management to shape the future of primary care across Greater Glasgow, Lanarkshire, and Forth Valley. Our culture fosters curiosity and innovation, making it an ideal place for those passionate about making a meaningful impact in healthcare.
