At a Glance
- Tasks: Provide top-notch IT support and troubleshoot tech issues for our London and Dublin teams.
- Company: Join Alantra, a global financial services firm with a vibrant culture.
- Benefits: Gain valuable experience, work in a dynamic environment, and enjoy career growth opportunities.
- Other info: Work with cutting-edge technology in a collaborative atmosphere.
- Why this job: Be the go-to tech hero and make a real difference in a supportive team.
- Qualifications: Tech-savvy, eager to learn, and passionate about delivering great service.
The predicted salary is between 30000 - 40000 £ per year.
About Alantra
Alantra is an independent global financial services firm that provides investment banking and asset management services to midmarket companies, families, and investors.
The Group has over 500 professionals in Europe, the U.
S., Latin America, Asia, and the Middle East.
In Investment Banking, Alantra has completed over 1,000 transactions in the last five years.
Alantra combines a strong local presence in key financial centers with global sector- and product-specialized teams.
In Alternative Asset Management, Alantra offers its clients unique access to a wide range of investment strategies in five highly specialized asset management classes (private equity, active funds, private debt, energy, and venture capital).
As of 31 December 2025, assets under management from consolidated businesses stood at c. €2.7bn, while those managed by firms in which the Group holds a strategic stake amounted to c €14.5bn.
Job Description
We are seeking a proactive Junior IT Support Specialist to serve as one of the primary IT support contacts for our London and Dublin operations, with occasional visits to the Dublin office as required.
This role will act as a crucial extension of our technical team based in Madrid, focusing on end‑user support.
This position will be based in our London office, which comprises around 100 employees.
Reporting to the senior member of the team, the individual will operate in a dynamic environment with varying occupancy levels and diverse technical support needs.
- Technical Environment
- Hardware: Printers (Canon/Konica), Lenovo and Dell
- Software: Microsoft Suite, O365, Teams (including Teams Telephony), Share Point, One Drive, Power Point, Powershell
- Cloud Services: Azure, Intune, Endpoint
- Other: Cisco video‑conferencing equipment
Key Responsibilities
- Deliver daily IT support to users based in the office.
- Provide 1st and 2nd line support for desktop and business applications.
- Manage and resolve IT support tickets through the ticketing system.
- Assist users working off‑site with remote troubleshooting and support.
- Prepare and administer new user accounts and access.
- Perform basic on‑site networking tasks.
The ideal candidate will be more than just technically adept. We are looking for a positive force of nature —someone who is eager to learn, willing to go the extra mile, and takes pride in delivering exceptional IT support.
A genuine positive outlook and the ability to deliver high‑quality service with a smile are essential attributes for this role.
- Application Details
- Start date: ASAP
- Location: London, UK
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Junior IT Analyst Support Specialist (London, UK) employer: Alantra Partners International Ltd.
Alantra Partners International Ltd. is an excellent employer, offering a vibrant work culture in the heart of London that fosters collaboration and innovation. Employees benefit from ongoing professional development opportunities and a supportive environment that encourages growth, making it an ideal place for those looking to advance their careers in IT support while contributing to a dynamic team.
Contact Details:
Alantra Partners International Ltd. Recruitment Team
