At a Glance
- Tasks: Provide top-notch IT support and troubleshoot tech issues for our London team.
- Company: Join Alantra, a global financial services firm with a vibrant culture.
- Benefits: Enjoy competitive pay, career growth, and a dynamic work environment.
- Other info: Opportunity to learn and grow in a fast-paced, collaborative setting.
- Why this job: Be the go-to tech hero and make a real difference in a supportive team.
- Qualifications: Tech-savvy with a positive attitude and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
Alantra is an independent global financial services firm that provides investment banking and asset management services to midmarket companies, families, and investors. The Group has over 500 professionals in Europe, the U.S., Latin America, Asia, and the Middle East.
In Investment Banking, Alantra has completed over 1,000 transactions in the last five years. Alantra combines a strong local presence in key financial centers with global sector- and product-specialized teams.
In Alternative Asset Management, Alantra offers its clients unique access to a wide range of investment strategies in five highly specialized asset management classes (private equity, active funds, private debt, energy, and venture capital). As of 31 December 2025, assets under management from consolidated businesses stood at c. €2.7bn, while those managed by firms in which the Group holds a strategic stake amounted to c €14.5bn.
We are seeking a proactive Junior IT Support Specialist to serve as one of the primary IT support contacts for our London and Dublin operations, with occasional visits to the Dublin office as required. This role will act as a crucial extension of our technical team based in Madrid, focusing on end-user support.
This position will be based in our London office, which comprises around 100 employees. Reporting to the senior member of the team, the individual will operate in a dynamic environment with varying occupancy levels and diverse technical support needs.
Technical Environment:
- Hardware: Printers (Canon/Konica), Lenovo and Dell
- Software: Microsoft Suite, O365, Teams (including Teams Telephony), SharePoint, OneDrive, PowerPoint, Powershell
- Cloud Services: Azure, Intune, Endpoint
- Other: Cisco video-conferencing equipment
Requirements:
Key Responsibilities:
- On-Site Support: Deliver daily IT support to users based in the office.
- Technical Assistance: Provide 1st and 2nd line support for desktop and business applications.
- Ticket Management: Manage and resolve IT support tickets through the ticketing system.
- Remote Support: Assist users working off-site with remote troubleshooting and support.
- User Administration: Prepare and administer new user accounts and access.
- Networking: Perform basic on-site networking tasks.
The ideal candidate will be more than just technically adept. We are looking for a "positive force of nature"—someone who is eager to learn, willing to go the extra mile, and takes pride in delivering exceptional IT support. A genuine positive outlook and the ability to deliver high-quality service with a smile are essential attributes for this role.
Application Details:
- Start date: asap
- Location: London, UK
Junior IT Analyst Support Specialist (London, UK) employer: Alantra LLC
Alantra LLC is an excellent employer for those looking to kickstart their career in business development and technology within the dynamic environment of London. With a strong emphasis on employee growth, interns will benefit from hands-on experience and mentorship, fostering both professional and personal development. The collaborative work culture encourages innovation and creativity, making it a rewarding place to contribute to impactful projects in investment banking.
StudySmarter Expert Advice🤫
We think this is how you could land Junior IT Analyst Support Specialist (London, UK)
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Alantra LLC values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Alantra LLC might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Alantra LLC!
✨Direct Apply to Alantra LLC
Let's not forget to apply directly through the Alantra LLC website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Junior IT Analyst Support Specialist (London, UK)
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Alantra LLC.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Alantra LLC. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Alantra LLC
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
