Senior Financial Planner Assistant
Senior Financial Planner Assistant

Senior Financial Planner Assistant

Norwich Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support Financial Planners with client servicing and administrative tasks in a dynamic environment.
  • Company: Join Alan Boswell Group, a supportive and growth-focused financial services company.
  • Benefits: Enjoy 25 days leave, life insurance, professional development, and a bonus scheme.
  • Why this job: Make a real impact in clients' financial journeys while developing your skills.
  • Qualifications: 3+ years in financial services with strong product knowledge and communication skills.
  • Other info: Flexible, collaborative team culture with opportunities for career advancement.

The predicted salary is between 28800 - 43200 £ per year.

Our Financial Planners provide a holistic financial planning service for both personal and corporate clients incorporating the use of protection products, investment products, pension planning and tax planning.

Posted: 24/09/25

Location:

Hours:

Full-time

Flexibility:

Office-based

Yearly salary:

Job type:

As a Senior Financial Planner Assistant, you will provide high-level support to Independent Financial Planners, ensuring efficient servicing of new and existing business. This role requires strong organisational skills, attention to detail, and a client-focused approach.

Key Responsibilities

  • You will be the point of contact for our clients.
  • Provide administrative support for life, pension, and investment business.
  • Assist Financial Planners in obtaining new business and servicing existing clients.
  • Processing new business and using various platforms.
  • Prepare files for new client meetings and existing client reviews.
  • Liaise professionally with clients and insurance companies via phone, email, and other channels.
  • Maintain appointment schedules and manage diaries.

Compliance & Administration

  • Ensure all documentation meets company compliance standards.
  • Adhere to procedures related to TCF, T&C, financial crime, and anti-money laundering.
  • Maintain accurate records and support documentation.
  • Administer existing business and respond to staff/client queries.

Team & Project Support

  • Provide support to Financial Planners with day-to-day administration, client servicing and planning logistics.
  • Supervise, train, and monitor administration team members as required.
  • Assist the Financial Services Manager with tasks and projects.
  • Contribute to process improvements and team efficiency.
  • Lead and support project management initiatives.

Qualifications

  • Minimum 3 years’ experience in financial services.
  • Strong understanding of financial products (pensions, investments, life assurance).
  • Proficient in investment/pension platforms and back-office systems (Intelligent Office system) or similar back office system essential.
  • Excellent communication and customer service skills.
  • High level of computer literacy, including word processing and admin systems.
  • Ability to work independently and collaboratively.
  • Supervisory and training experience desirable.

Personal Attributes

  • Detail-oriented and committed to high standards.
  • Professional under pressure.
  • Proactive and takes ownership.
  • Confident in contributing ideas for continuous improvement.
  • Flexible, adaptable, and well-organised.
  • Able to prioritise own and team workload effectively.

Benefits

  • 25 days annual leave + Bank Holidays (option to purchase up to three additional holiday days in April each year).
  • Discretionary annual Company bonus scheme.
  • Life Insurance (4x annual salary).
  • Salary Exchange pension scheme.
  • Supported professional training and development.
  • Discounted financial services and insurance products.
  • Funded professional memberships.
  • Recruitment referral incentive bonus ‘refer a friend’.
  • Bike to work scheme.
  • Subsidised restaurant in the Norwich office.

About us and what we offer

At Alan Boswell Group we are proud of our people, their successes and value their contributions to our growing business. Whether you are new to insurance or have a number of years’ experience to bring, we encourage employees to develop and grow.

We offer excellent remuneration, benefits package including pension and healthcare scheme, and opportunities for promotion within the company to help us hold on to and nurture talent.

Apply online

To apply for this role, please fill out the form below.

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Senior Financial Planner Assistant employer: Alan Boswell Group

At Alan Boswell Group, we pride ourselves on fostering a supportive and dynamic work environment where our employees can thrive. As a Senior Financial Planner Assistant, you will benefit from a comprehensive benefits package, including generous annual leave, professional development opportunities, and a collaborative culture that values your contributions. Located in Norwich, our office offers a subsidised restaurant and a bike-to-work scheme, making it an excellent place to grow your career while enjoying a balanced lifestyle.
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Contact Detail:

Alan Boswell Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Financial Planner Assistant

Tip Number 1

Network like a pro! Reach out to your connections in the financial services industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the company and its values. Understand their approach to financial planning and think about how your skills align with their needs. This will help you stand out as a candidate who truly gets what they’re about.

Tip Number 3

Practice your communication skills! As a Senior Financial Planner Assistant, you'll be liaising with clients and insurance companies. Role-play common scenarios with a friend to boost your confidence and refine your responses.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Alan Boswell Group.

We think you need these skills to ace Senior Financial Planner Assistant

Organisational Skills
Attention to Detail
Client-Focused Approach
Administrative Support
Financial Product Knowledge
Investment/Pension Platforms Proficiency
Communication Skills
Customer Service Skills
Computer Literacy
Teamwork
Supervisory Experience
Training Skills
Process Improvement
Project Management

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Financial Planner Assistant role. Highlight your experience in financial services and any relevant skills that match the job description. We want to see how you can bring value to our team!

Showcase Your Skills: Don’t just list your qualifications; demonstrate how your strong organisational skills and attention to detail have made a difference in your previous roles. We love seeing real examples of how you've excelled in client-focused environments.

Be Professional Yet Personable: When writing your application, strike a balance between professionalism and a friendly tone. We appreciate candidates who can communicate effectively and build rapport with clients, so let your personality shine through!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Alan Boswell Group!

How to prepare for a job interview at Alan Boswell Group

Know Your Financial Products

Make sure you brush up on your knowledge of financial products like pensions, investments, and life assurance. Being able to discuss these confidently will show that you're well-prepared and understand the core aspects of the role.

Demonstrate Organisational Skills

Since this role requires strong organisational skills, think of examples from your past experience where you've successfully managed multiple tasks or projects. Be ready to share how you prioritise your workload and keep everything on track.

Client-Focused Approach

Prepare to discuss how you’ve provided excellent customer service in previous roles. Think about specific instances where you went above and beyond for a client, as this will highlight your client-focused mindset.

Show Your Team Spirit

This position involves supporting Financial Planners and possibly supervising others. Be ready to talk about your experience working in teams, how you contribute to team dynamics, and any leadership roles you've taken on.

Senior Financial Planner Assistant
Alan Boswell Group
Location: Norwich

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