Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, build relationships, and maximise sales opportunities in insurance.
- Company: Join Alan Boswell Group, a supportive and growth-focused insurance company in Norwich.
- Benefits: Enjoy 25 days leave, life insurance, training support, and flexible working options.
- Why this job: Be part of a dynamic team that values your contributions and offers professional development.
- Qualifications: Previous insurance experience, excellent communication skills, and a customer-focused mindset required.
- Other info: Flexible office hours after training; optional extra hours available for premium pay.
The predicted salary is between 28800 - 43200 £ per year.
Are you a customer service superstar with a background in insurance? Do you thrive in a dynamic, fast-paced environment? If so, we want you to join our energetic team in Norwich!
What you’ll do:
- Customer engagement: Handle enquiries from customers with professionalism and expertise.
- Client relationship building: Maintain and nurture client relationships, providing personalised advice and solutions.
- Sales opportunities: Maximise every sales opportunity, ensuring clients receive the best insurance for their needs.
- Quotations and renewals: Obtain quotations for new and existing customers and assist with renewals and adjustments.
What we’re looking for:
- Experience: Previous experience in an insurance environment is essential.
- Communication skills: Excellent telephone manner and great communication skills.
- Customer focus: Enjoy working in a customer-oriented environment and embrace change.
- Team player: A collaborative spirit with a willingness to share ideas, knowledge, and experiences.
- Attention to detail: High standard of work and an ability to multitask and prioritise responsibilities.
- Growth mindset: A desire to learn and grow professionally.
Office-based with flexibility: While we prefer a collaborative office environment where you can build relationships and develop your skills alongside your colleagues, we offer flexibility regarding the number of days you work in the office and your working hours.
Training period: During your training period, we expect you to work in the office to gain hands-on experience and connect with your team. After this, we can adapt to both business and personal needs.
Monday to Friday: 9:00am to 5:00pm
Optional additional hours: Outside standard hours: Optional and voluntary with premium pay rates. Saturdays: Optional and voluntary with premium pay rates.
Join us at Alan Boswell Group and enjoy a work environment that supports your professional growth and work-life balance.
Benefits:
- 25 days annual leave + Bank Holidays (option to purchase up to three additional holiday days in April each year)
- Discretionary annual Company bonus scheme
- Life Insurance (4x annual salary)
- Salary Exchange pension scheme
- Supported professional training and development
- Discounted financial services and insurance products
- Funded professional memberships
- Recruitment referral incentive bonus ‘refer a friend’
About us and what we offer: At Alan Boswell Group we are proud of our people, their successes and value their contributions to our growing business. Whether you are new to insurance or have a number of years’ experience to bring, we encourage employees to develop and grow. We offer excellent remuneration, benefits package including pension and healthcare scheme, and opportunities for promotion within the company help us hold on to and nurture talent.
Apply online: To apply for this role, please fill out the form below.
Personal Lines Insurance Adviser – Norwich employer: Alan Boswell Group
Contact Detail:
Alan Boswell Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Lines Insurance Adviser – Norwich
✨Tip Number 1
Familiarise yourself with the specific insurance products offered by Alan Boswell Group. Understanding their offerings will help you engage more effectively with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Prepare to discuss your previous customer service experiences in detail. Think of specific examples where you successfully handled customer enquiries or built strong client relationships, as this will showcase your suitability for the role.
✨Tip Number 3
Research common challenges faced in the personal lines insurance sector. Being able to discuss these challenges and how you would address them can set you apart from other candidates and show your proactive approach.
✨Tip Number 4
Network with current or former employees of Alan Boswell Group on platforms like LinkedIn. Gaining insights from their experiences can provide you with valuable information about the company culture and expectations, which you can leverage in your application.
We think you need these skills to ace Personal Lines Insurance Adviser – Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in the insurance sector. Emphasise your customer service skills and any specific achievements that demonstrate your ability to handle enquiries and build client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the insurance industry. Mention how your previous experiences align with the responsibilities of the Personal Lines Insurance Adviser role.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as communication skills, attention to detail, and a growth mindset. Provide examples of how you've demonstrated these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the insurance field.
How to prepare for a job interview at Alan Boswell Group
✨Showcase Your Customer Service Skills
As a Personal Lines Insurance Adviser, your ability to engage with customers is crucial. Prepare examples of how you've successfully handled customer enquiries in the past, demonstrating your professionalism and expertise.
✨Demonstrate Your Insurance Knowledge
Make sure you brush up on your insurance knowledge before the interview. Be ready to discuss different types of insurance products and how they can meet clients' needs, as this will show your understanding of the role.
✨Highlight Your Team Spirit
This role requires a collaborative approach, so be prepared to talk about your experiences working in teams. Share instances where you contributed ideas or supported colleagues, showcasing your willingness to work together.
✨Prepare for Sales Scenarios
Since maximising sales opportunities is part of the job, think of ways you've successfully closed sales or provided tailored solutions to clients. Practising these scenarios can help you articulate your approach during the interview.
