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For Companies At a Glance
- Tasks: Be the friendly voice for customers, helping them via email, live chat, and phone.
- Company: Join a leading stock photo company making waves in the UK.
- Benefits: Enjoy a hybrid work model with training and development opportunities.
- Why this job: Kickstart your career in customer support and make a real difference.
- Qualifications: Customer service skills, strong organisation, and MS Office proficiency.
The predicted salary is between 28800 - 43200 £ per year.
A leading stock photo company in the United Kingdom is seeking an entry-level Customer Support professional for an 8-month fixed-term position. This role is integral to the success of the company, as you'll be the first point of contact for customer inquiries via email, live chat, and phone.
Ideal candidates will possess:
- Customer service skills
- Strong organizational capabilities
- Proficiency in MS Office
The position offers a hybrid working model with substantial training and development opportunities.
Hybrid Customer Support Specialist (8‐Month FTC) in Abingdon employer: Alamy
Contact Detail:
Alamy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Support Specialist (8‐Month FTC) in Abingdon
✨Tip Number 1
Make sure to research the company before your interview. Knowing their products and values will help you connect with the interviewer and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer support scenarios. Think about how you'd handle difficult customers or tricky inquiries, as this will demonstrate your problem-solving skills during the interview.
✨Tip Number 3
Don’t forget to highlight your organisational skills! Share examples of how you've managed multiple tasks or prioritised effectively in past roles, as this is key for a Customer Support Specialist.
✨Tip Number 4
Apply through our website for the best chance at landing the job. We love seeing candidates who take the initiative to engage directly with us!
We think you need these skills to ace Hybrid Customer Support Specialist (8‐Month FTC) in Abingdon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience. We want to see how you can bring value to our team, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your skills align with what we’re looking for. Keep it friendly and professional – we love a personal touch!
Showcase Your Organisational Skills: Since this role requires strong organisational capabilities, give examples in your application of how you've successfully managed tasks or projects in the past. We appreciate candidates who can keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Alamy
✨Know the Company Inside Out
Before your interview, take some time to research the stock photo company. Understand their products, values, and customer base. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully handled customer inquiries or resolved issues. Highlight your communication skills and how you can maintain a positive attitude, even in challenging situations.
✨Demonstrate Organisational Skills
As this role requires strong organisational capabilities, think of ways to illustrate your ability to manage multiple tasks. You could mention any tools or methods you use to stay organised, especially when dealing with customer queries across different platforms.
✨Familiarise Yourself with MS Office
Since proficiency in MS Office is a requirement, brush up on your skills before the interview. Be ready to discuss how you've used these tools in previous roles or projects, as this will show that you're prepared for the technical aspects of the job.
