At a Glance
- Tasks: Be the friendly face of our clinic, ensuring smooth patient experiences.
- Company: Join Alabama Vision Centers, a leader in eye care with a supportive team.
- Benefits: Enjoy full benefits, competitive pay, and employee discounts.
- Other info: Dynamic role with opportunities for growth and learning.
- Why this job: Make a difference in patients' lives while developing valuable skills.
- Qualifications: High school diploma and a year of related experience preferred.
The predicted salary is between 31500 - 38500 £ per year.
Location: Birmingham, AL
Hours: Full Time
Our clinic is open Mon-Thurs 7:15am-5:15pm, Friday 7:15am-12:00pm. Your shifts will fall within these hours. You may need to work a little earlier and/or later as needed.
Perks:
- Full Benefits Package - Medical, Vision, Dental and Life Insurance
- 401k + Employer Matching
- Paid Time Off (PTO) and Paid Holidays
- Paid Maternity Leave
- Competitive Base Pay
- Employee Discounts
SUMMARY
A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient’s visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provide exceptional customer service during every patient encounter (in person or via phone).
- Display a professional attitude, greet patients promptly with a smile, and thank them when they leave.
- Answer phones (both external and internal); assure prompt, courteous service at all times.
- Practice urgency at all times with patients’ time, as well as Doctor’s time and schedule.
- Manage patient flow in the office.
- Knowledge of common fees charged for common visits and collect correct payments.
- Complete daily reconciliations / close day / countdown cash drawer.
- General office duties and cleaning to be assigned by manager.
QUALIFICATIONS
- Ability to interact with all levels of employees in a courteous, professional manner at all times.
- Desire to gain industry knowledge and training.
- Demonstrates initiative in accomplishing practice goals.
- Ability to grow, adapt, and accept change.
- Consistently creating a positive work environment by being team-oriented and patient-focused.
- Commitment to work over 40 hours to meet the needs of the business.
- Reliable transportation that would allow employee to go to multiple work locations with minimal notice.
EDUCATION AND/OR EXPERIENCE
- Minimum Required: High school diploma or general education degree (GED).
- Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience.
LICENSES AND CREDENTIALS
- Minimum Required: None.
SYSTEMS AND TECHNOLOGY
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook.
PHYSICAL REQUIREMENTS
This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Patient Coordinator in Birmingham employer: Alabama Vision Center
Alabama Vision Centers is an exceptional employer located in Birmingham, AL, offering a supportive work culture that prioritises employee well-being and professional growth. With a comprehensive benefits package including medical, dental, and vision insurance, as well as paid time off and opportunities for eyecare education reimbursement, employees are encouraged to thrive both personally and professionally. The team-oriented environment fosters collaboration and ensures that every staff member plays a vital role in delivering outstanding patient care.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Coordinator in Birmingham
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Alabama Vision Center.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Alabama Vision Center.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Alabama Vision Center, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Patient Coordinator in Birmingham
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Alabama Vision Center.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Alabama Vision Center.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Alabama Vision Center. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Alabama Vision Center. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Alabama Vision Center
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Alabama Vision Center’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
