Customer Service Administrator in Warrington

Customer Service Administrator in Warrington

Warrington Full-Time 25300 - 35300 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome clients, manage bookings, and ensure a pleasant working environment.
  • Company: Pure Offices, a vibrant business centre in Warrington.
  • Benefits: Competitive salary, generous annual leave, training opportunities, and team socials.
  • Why this job: Join a friendly team and make a real impact on client experiences.
  • Qualifications: Excellent communication skills and a positive, can-do attitude.
  • Other info: Dynamic role with varied tasks and great career development potential.

The predicted salary is between 25300 - 35300 £ per year.

Pure Offices in Warrington provides office accommodation and meeting room facilities to a number of businesses. We are looking for a Centre Assistant to work as part of the team at this thriving business centre. We require someone with a positive, friendly, can-do attitude with excellent communication and customer service skills as the position is client facing.

Responsibilities

  • Work on reception, welcoming clients and visitors to the centre
  • Deal with meeting room bookings and general administration
  • Ensure the centre is presentable, safe and a pleasant environment to work in
  • Be the first point of contact; maintain a friendly, helpful manner with a smart appearance and positive attitude
  • Demonstrate organisation, methodical approach, good attention to detail, and the ability to deal calmly with problems and use initiative
  • Be part of a small on-site team and contribute to delivering first class customer service
  • Take on new tasks as they arise and adapt to what is necessary to ensure the smooth running of the centre
  • Support the Centre team; the role is varied and no day will be the same

Requirements

  • Positive, friendly, can-do attitude with excellent communication and customer service skills
  • Client-facing reception experience preferred
  • Organised, methodical and detail-oriented with the ability to work on own initiative
  • Able to work as part of a small team and adapt to varying tasks

Benefits

  • Salary - £25,300 FTE
  • Annual leave - 25 days FTE (plus bank holidays); annual leave increases every 5 years (1 per 5 years of service); ability to buy 5 days extra holiday
  • Training and development opportunities
  • 1 local charity day per annum
  • Charity donation match funding (capped)
  • Team socials
  • Auto Enrolment Pension
  • Benefits based on FT work pattern and adjusted for part-time hours; some benefits apply following probation

Customer Service Administrator in Warrington employer: Al-Rushaid Trading Company

Pure Offices in Warrington is an exceptional employer, offering a vibrant work environment where team collaboration and customer service excellence are at the forefront. With generous benefits including 25 days of annual leave that increases with service, training opportunities, and a supportive culture, employees are encouraged to grow and thrive in their roles. The friendly atmosphere and commitment to community engagement make this a rewarding place to work for those seeking meaningful employment.
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Contact Detail:

Al-Rushaid Trading Company Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Administrator in Warrington

✨Tip Number 1

Get to know the company! Research Pure Offices and understand their values and what they offer. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your communication skills! Since this role is client-facing, being able to articulate your thoughts clearly and confidently is key. Try mock interviews with friends or family to get comfortable with common questions.

✨Tip Number 3

Show off your can-do attitude! During interviews, share examples of how you've tackled challenges in previous roles. This will demonstrate your problem-solving skills and adaptability, which are crucial for this position.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining the team at Pure Offices.

We think you need these skills to ace Customer Service Administrator in Warrington

Excellent Communication Skills
Customer Service Skills
Reception Experience
Organisational Skills
Attention to Detail
Problem-Solving Skills
Initiative
Teamwork
Adaptability
Positive Attitude
Methodical Approach

Some tips for your application 🫡

Show Your Personality: When writing your application, let your positive and friendly attitude shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in customer service and administration. We love seeing how your skills match what we’re looking for in a Centre Assistant.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is easy to read and understand. Avoid jargon and keep it professional yet approachable.

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Al-Rushaid Trading Company

✨Show Off Your People Skills

Since this role is all about client interaction, make sure to highlight your excellent communication and customer service skills. Prepare examples of how you've successfully dealt with customers in the past, showcasing your friendly and positive attitude.

✨Be Organised and Methodical

Demonstrate your organisational skills by discussing how you manage tasks and prioritise effectively. Bring up specific instances where your attention to detail made a difference, especially in a busy environment like a reception area.

✨Dress to Impress

First impressions matter, especially in a client-facing role. Make sure to dress smartly for the interview to reflect the professional image that Pure Offices values. A polished appearance can set the tone for a positive conversation.

✨Adaptability is Key

The job description mentions that no day will be the same, so be ready to discuss how you've adapted to changing situations in previous roles. Share stories that illustrate your ability to think on your feet and tackle new challenges with a can-do attitude.

Customer Service Administrator in Warrington
Al-Rushaid Trading Company
Location: Warrington

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