Customer Service Administrator in Cheadle

Customer Service Administrator in Cheadle

Cheadle Full-Time 13 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Welcome clients, manage bookings, and ensure a pleasant office environment.
  • Company: Join a vibrant team at Pure Offices in Cheadle.
  • Benefits: Competitive salary, annual leave, training opportunities, and team socials.
  • Why this job: Be the friendly face of our business centre and make every day unique.
  • Qualifications: Excellent communication skills and a positive, can-do attitude.
  • Other info: Enjoy a dynamic role with opportunities for personal growth.

The predicted salary is between 13 - 16 £ per hour.

Pure Offices in Cheadle provides office accommodation and meeting room facilities to a number of businesses. We are looking for a Centre Assistant to work as part of the team at this thriving business centre.

We require someone with a positive, friendly, can-do attitude with excellent communication and customer service skills as the position is client facing. The role will involve:

  • Working on reception, welcoming clients and visitors to the centre
  • Dealing with meeting room bookings
  • General administration
  • Ensuring the centre is presentable, safe and a pleasant environment to work in

You will be the first point of contact very often, so a friendly helpful manner is essential as is a smart appearance and a positive attitude. As well as great customer service skills, you will be able to demonstrate you are organised, methodical, with good attention to detail, able to deal calmly with problems and work off your own initiative.

You will be part of a small friendly on-site team, who aim to always give first class customer service. You will have the ability and enthusiasm to take on new tasks as they may arise and be willing to turn your hand to what is necessary to ensure the smooth running of the centre. The role will be extremely varied and no one day will be the same. Primarily the role will be to support and help the Centre team and ensure the smooth running and continued success of Pure Offices in Cheadle.

Benefits Package (based On Full Time Hours)

  • Salary - £25,300 FTE
  • Annual leave - 25 Days FTE (plus bank holidays). Annual Leave increases every 5 years (1 per 5 years of service). Ability to buy 5 days extra holiday.
  • Training and development opportunities
  • 1 local charity day per annum
  • Charity donation match funding (capped)
  • Team socials
  • Auto Enrolment Pension

Unless specified, benefits based on FT work pattern and will be adjusted for part time hours. Some benefits apply following completion of probationary period and some may be taxed as a benefit.

Customer Service Administrator in Cheadle employer: Al-Rushaid Trading Company

At Pure Offices in Cheadle, we pride ourselves on fostering a supportive and friendly work environment where every team member plays a vital role in delivering exceptional customer service. With flexible part-time hours, generous annual leave, and opportunities for personal development, we ensure our employees feel valued and empowered to grow within the company. Join us in creating a welcoming atmosphere for our clients while enjoying team socials and community engagement initiatives that make working here truly rewarding.
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Contact Detail:

Al-Rushaid Trading Company Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Administrator in Cheadle

✨Tip Number 1

Get to know the company! Research Pure Offices and understand their values and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your customer service skills! Since this role is client-facing, think of scenarios where you might need to handle difficult situations. Role-playing with a friend can help you feel more confident and prepared for any questions they throw your way.

✨Tip Number 3

Dress to impress! First impressions matter, especially in a customer service role. Make sure you present yourself smartly and professionally when you go for your interview – it shows you care about the position and the company.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar and reinforces your interest in joining the Pure Offices team.

We think you need these skills to ace Customer Service Administrator in Cheadle

Customer Service Skills
Communication Skills
Organisational Skills
Attention to Detail
Problem-Solving Skills
Positive Attitude
Teamwork
Initiative
Reception Skills
Administration Skills
Adaptability
Time Management

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see that positive, friendly attitude you’ll bring to the role. Don’t be afraid to show us who you are and why you’d be a great fit for our team.

Tailor Your Application: Make sure to tailor your application to the Customer Service Administrator role. Highlight your relevant experience and skills, especially those related to customer service and administration. This will help us see how you can contribute to our thriving business centre.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!

Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, it shows you’re keen on joining our team at Pure Offices!

How to prepare for a job interview at Al-Rushaid Trading Company

✨Show Off Your Customer Service Skills

Since this role is all about client interaction, make sure to highlight your previous customer service experiences. Share specific examples of how you've handled difficult situations or gone the extra mile for a customer. This will show that you have the right attitude and skills for the job.

✨Dress to Impress

First impressions matter, especially in a client-facing role. Dress smartly and professionally for your interview. This not only shows respect for the company but also reflects your understanding of the importance of a presentable appearance in a business environment.

✨Be Organised and Methodical

The job requires good organisational skills, so come prepared with a notebook and pen. Jot down key points during the interview and ask questions about the role. This demonstrates your attention to detail and your proactive approach to tasks.

✨Emphasise Your Team Spirit

As you'll be part of a small team, it's essential to convey your ability to work well with others. Share examples of how you've collaborated in past roles and express your enthusiasm for contributing to a friendly and supportive work environment.

Customer Service Administrator in Cheadle
Al-Rushaid Trading Company
Location: Cheadle

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