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- Tasks: Be the friendly face of our office, greeting visitors and managing calls.
- Company: Join a dynamic team focused on service excellence and client satisfaction.
- Benefits: Enjoy a vibrant work environment with opportunities for personal growth and development.
- Why this job: Perfect for those who love interacting with people and thrive in a supportive team culture.
- Qualifications: Looking for strong communication skills, attention to detail, and a positive attitude.
- Other info: Flexible hours available; ideal for students seeking part-time work.
The predicted salary is between 24000 - 36000 £ per year.
As the Front Desk Receptionist you will have a customer facing and varied role based on reception, but also lends itself to providing support to the wider business. The ideal candidate will present themselves well, have good communication skills and a helpful nature. This role is all about service excellence, whether it is greeting clients or answering the telephone. You will have an enthusiastic approach, where nothing is too much trouble.
Role Responsibility:
- Greet and welcome visitors to the office
- Answer telephone, screen and direct calls
- Manage room booking system and organise meetings
- Provide refreshments for externally attended meetings
- Receive, sort & distribute mail deliveries / collections
- Arrange courier collections using most cost-effective method determined
- Coordinate stationery orders and distribution
- Maintain a tidy and effective reception area
- Assist in the coordination of both client and internal events held at the office
- Report any facilities issues identified within the office and monitor their resolution
- Provide general administration and clerical support across the business
- Maintain the highest levels of client service while demonstrating a friendly and cooperative attitude
What we are looking for:
- Professional personal presentation
- Excellent telephone manner
- Strong communication skills, both written and verbal
- Effective interpersonal skills
- Good organisational skills and ability to prioritise
- Works well as part of team
- Flexible
- Strong attention to detail
- Self-motivated
- Enthusiastic, with good people skills
- Effective IT skills in Word, Excel and Outlook
Reception/clerical Officer employer: Al Jazeera Media Network
Contact Detail:
Al Jazeera Media Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception/clerical Officer
✨Tip Number 1
Make sure to showcase your customer service skills during any interactions you have with us. Whether it's through networking or informal chats, demonstrate your ability to engage positively with people.
✨Tip Number 2
Familiarise yourself with our company culture and values. This will help you align your approach and show us that you're genuinely interested in being part of our team.
✨Tip Number 3
Practice your telephone etiquette. Since the role involves answering calls, being able to communicate clearly and professionally over the phone is crucial. Consider role-playing with a friend to refine your skills.
✨Tip Number 4
Be prepared to discuss your organisational skills. Think of examples where you've successfully managed multiple tasks or events, as this will highlight your ability to prioritise and stay organised in a busy environment.
We think you need these skills to ace Reception/clerical Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Reception/Clerical Officer role. Emphasise your customer service experience, communication skills, and any administrative tasks you've handled.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention specific examples of how you've provided excellent service in previous positions and how you can contribute to the team.
Highlight Key Skills: In your application, clearly outline your organisational skills, attention to detail, and ability to work as part of a team. Use bullet points to make these stand out and ensure they match the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Al Jazeera Media Network
✨Dress to Impress
As a Reception/Clerical Officer, your personal presentation is key. Make sure to dress smartly and professionally for the interview, as first impressions matter greatly in customer-facing roles.
✨Showcase Your Communication Skills
Prepare to demonstrate your excellent communication skills during the interview. Practice answering questions clearly and confidently, and be ready to engage in a friendly conversation to showcase your interpersonal abilities.
✨Highlight Your Organisational Skills
Be prepared to discuss how you manage tasks and prioritise effectively. Share examples from your past experiences where you successfully organised meetings or handled multiple responsibilities at once.
✨Demonstrate Enthusiasm and Flexibility
Exude enthusiasm for the role and the company. Be ready to discuss how you can adapt to various situations and support the team, showing that you're willing to go the extra mile for service excellence.
