At a Glance
- Tasks: Be the friendly face of our office, greeting visitors and managing calls.
- Company: Join a dynamic team in the heart of London, dedicated to service excellence.
- Benefits: Enjoy a vibrant work environment with opportunities for personal growth and development.
- Why this job: Perfect for those who love interacting with people and thrive in a busy atmosphere.
- Qualifications: Looking for strong communication skills, a professional appearance, and a positive attitude.
- Other info: Flexible hours and a chance to be part of exciting internal events.
The predicted salary is between 24000 - 36000 £ per year.
As the Front Desk Receptionist, you will have a customer-facing and varied role based on reception, but also lend support to the wider business. The ideal candidate will present themselves well, have good communication skills, and a helpful nature. This role is all about service excellence, whether it is greeting clients or answering the telephone. You will have an enthusiastic approach, where nothing is too much trouble.
Role Responsibility:
- Greet and welcome visitors to the office
- Answer telephone, screen and direct calls
- Manage room booking system and organise meetings
- Provide refreshments for externally attended meetings
- Receive, sort & distribute mail deliveries/collections
- Arrange courier collections using the most cost-effective method determined
- Coordinate stationery orders and distribution
- Maintain a tidy and effective reception area
- Assist in the coordination of both client and internal events held at the office
- Report any facilities issues identified within the office and monitor their resolution
- Provide general administration and clerical support across the business
- Maintain the highest levels of client service while demonstrating a friendly and cooperative attitude
What we are looking for:
- Professional personal presentation
- Excellent telephone manner
- Strong communication skills, both written and verbal
- Effective interpersonal skills
- Good organisational skills and ability to prioritise
- Works well as part of a team
- Flexible
- Strong attention to detail
- Self-motivated
- Enthusiastic, with good people skills
- Effective IT skills in Word, Excel, and Outlook
Front Desk Receptionist (City Of London) employer: Al Jazeera Media Network
Contact Detail:
Al Jazeera Media Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Receptionist (City Of London)
✨Tip Number 1
Make sure to showcase your customer service skills during any interactions you have with us. Whether it's through networking or informal chats, demonstrating your ability to engage positively with people can set you apart.
✨Tip Number 2
Familiarise yourself with our company culture and values. Understanding what we stand for will help you align your approach and show us that you're genuinely interested in being part of our team.
✨Tip Number 3
Practice your telephone etiquette. Since the role involves answering calls, being able to communicate clearly and professionally over the phone is crucial. Consider role-playing with a friend to refine your skills.
✨Tip Number 4
Be proactive in learning about the tools we use, like Word, Excel, and Outlook. Familiarity with these applications will not only boost your confidence but also demonstrate your readiness to hit the ground running.
We think you need these skills to ace Front Desk Receptionist (City Of London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Front Desk Receptionist role. Emphasise your customer service experience, communication skills, and any administrative tasks you've handled.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've provided excellent service in previous positions and how you can contribute to the team.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as effective communication, organisational abilities, and IT proficiency. Use bullet points to make these stand out.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Al Jazeera Media Network
✨Dress to Impress
As a Front Desk Receptionist, your appearance matters. Make sure to dress professionally and present yourself well. This sets a positive tone for the interview and reflects your understanding of the role's customer-facing nature.
✨Showcase Your Communication Skills
Since strong communication skills are essential for this role, be prepared to demonstrate them during the interview. Practice clear and concise responses, and don't hesitate to ask questions to show your engagement.
✨Highlight Your Organisational Abilities
The role involves managing multiple tasks, so be ready to discuss your organisational skills. Share examples of how you've successfully prioritised tasks in previous roles or situations, especially in a busy environment.
✨Exude Enthusiasm and Positivity
A helpful and enthusiastic attitude is key for this position. During the interview, convey your eagerness to assist others and your commitment to providing excellent service. A positive demeanour can leave a lasting impression.