At a Glance
- Tasks: Welcome visitors, manage calls, organise meetings, and provide admin support.
- Company: Join a dynamic team focused on service excellence and client satisfaction.
- Benefits: Enjoy a friendly work environment with opportunities for personal growth.
- Why this job: Perfect for those who love interacting with people and thrive in a busy atmosphere.
- Qualifications: Strong communication skills, attention to detail, and a professional appearance are essential.
- Other info: Flexible hours and a chance to develop your organisational skills.
The predicted salary is between 24000 - 36000 £ per year.
As the Front Desk Receptionist you will have a customer facing and varied role based on reception, but also lends itself to providing support to the wider business. The ideal candidate will present themselves well, have good communication skills and a helpful nature. This role is all about service excellence, whether it is greeting clients or answering the telephone. You will have an enthusiastic approach, where nothing is too much trouble.
Role Responsibility:
- Greet and welcome visitors to the office
- Answer telephone, screen and direct calls
- Manage room booking system and organise meetings
- Provide refreshments for externally attended meetings
- Receive, sort & distribute mail deliveries / collections
- Arrange courier collections using most cost-effective method determined
- Coordinate stationery orders and distribution
- Maintain a tidy and effective reception area
- Assist in the coordination of both client and internal events held at the office
- Report any facilities issues identified within the office and monitor their resolution
- Provide general administration and clerical support across the business
- Maintain the highest levels of client service while demonstrating a friendly and cooperative attitude
What we are looking for:
- Professional personal presentation
- Excellent telephone manner
- Strong communication skills, both written and verbal
- Effective interpersonal skills
- Good organisational skills and ability to prioritise
- Works well as part of team
- Flexible
- Strong attention to detail
- Self-motivated
- Enthusiastic, with good people skills
- Effective IT skills in Word, Excel and Outlook
Front Desk Receptionist/ Administration employer: Al Jazeera Media Network
Contact Detail:
Al Jazeera Media Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Receptionist/ Administration
✨Tip Number 1
Make sure to showcase your customer service skills during any interactions you have with us. Whether it's through networking or informal chats, demonstrating your ability to engage positively with people will set you apart.
✨Tip Number 2
Familiarise yourself with our company culture and values. Understanding what we stand for will help you align your approach and show us that you're genuinely interested in being part of our team.
✨Tip Number 3
Practice your telephone etiquette. Since the role involves answering calls, having a clear and friendly phone manner can make a great impression when you interact with us during the interview process.
✨Tip Number 4
Be prepared to discuss your organisational skills. We value candidates who can manage multiple tasks effectively, so think of examples from your past experiences that demonstrate your ability to prioritise and stay organised.
We think you need these skills to ace Front Desk Receptionist/ Administration
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Front Desk Receptionist role. Emphasise your communication skills, organisational abilities, and any previous customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've demonstrated excellent customer service and your ability to manage multiple tasks effectively.
Highlight Relevant Skills: In your application, clearly outline your proficiency in IT skills, particularly in Word, Excel, and Outlook. Also, mention your strong attention to detail and ability to work as part of a team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at Al Jazeera Media Network
✨Dress to Impress
As a Front Desk Receptionist, your personal presentation is key. Make sure to dress professionally and appropriately for the role. This not only shows respect for the interviewers but also reflects your understanding of the importance of first impressions.
✨Showcase Your Communication Skills
Since this role requires excellent communication skills, be prepared to demonstrate them during the interview. Practice clear and concise responses, and don’t hesitate to ask questions to show your engagement and interest in the conversation.
✨Highlight Your Organisational Abilities
The ability to manage multiple tasks is crucial for this position. Be ready to discuss examples from your past experiences where you successfully organised events or managed schedules, showcasing your attention to detail and prioritisation skills.
✨Exude Enthusiasm and Positivity
A friendly and helpful attitude is essential for a Front Desk Receptionist. During the interview, let your enthusiasm shine through. Share your passion for providing excellent customer service and how you enjoy helping others, as this will resonate well with the interviewers.