Customer Service/service Receptionist
Customer Service/service Receptionist

Customer Service/service Receptionist

City of London Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome visitors, manage calls, organise meetings, and provide admin support.
  • Company: Join a dynamic team focused on service excellence and client satisfaction.
  • Benefits: Enjoy a friendly work environment with opportunities for personal growth.
  • Why this job: Perfect for those who love interacting with people and thrive in a busy setting.
  • Qualifications: Strong communication skills, attention to detail, and a positive attitude are essential.
  • Other info: Flexible hours and a chance to develop your professional skills.

The predicted salary is between 24000 - 36000 £ per year.

As the Front Desk Receptionist you will have a customer facing and varied role based on reception, but also lends itself to providing support to the wider business. The ideal candidate will present themselves well, have good communication skills and a helpful nature. This role is all about service excellence, whether it is greeting clients or answering the telephone. You will have an enthusiastic approach, where nothing is too much trouble.

Role Responsibility:

  • Greet and welcome visitors to the office
  • Answer telephone, screen and direct calls
  • Manage room booking system and organise meetings
  • Provide refreshments for externally attended meetings
  • Receive, sort & distribute mail deliveries / collections
  • Arrange courier collections using most cost-effective method determined
  • Coordinate stationery orders and distribution
  • Maintain a tidy and effective reception area
  • Assist in the coordination of both client and internal events held at the office
  • Report any facilities issues identified within the office and monitor their resolution
  • Provide general administration and clerical support across the business
  • Maintain the highest levels of client service while demonstrating a friendly and cooperative attitude

What we are looking for:

  • Professional personal presentation
  • Excellent telephone manner
  • Strong communication skills, both written and verbal
  • Effective interpersonal skills
  • Good organisational skills and ability to prioritise
  • Works well as part of team
  • Flexible
  • Strong attention to detail
  • Self-motivated
  • Enthusiastic, with good people skills
  • Effective IT skills in Word, Excel and Outlook

Customer Service/service Receptionist employer: Al Jazeera Media Network

As a Front Desk Receptionist at our company, you will thrive in a dynamic and supportive work environment that prioritises service excellence and employee growth. We offer comprehensive training, opportunities for career advancement, and a collaborative culture where your contributions are valued. Located in a vibrant area, our office provides a welcoming atmosphere, ensuring that every day is rewarding and fulfilling.
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Contact Detail:

Al Jazeera Media Network Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service/service Receptionist

✨Tip Number 1

Make sure to showcase your excellent communication skills during any interactions you have with us. Whether it's through a phone call or in-person conversation, demonstrating a friendly and professional manner will set you apart.

✨Tip Number 2

Familiarise yourself with our company culture and values. Understanding what we stand for will help you align your responses and show how you can contribute to our commitment to service excellence.

✨Tip Number 3

Prepare to discuss your organisational skills and how you prioritise tasks. We value candidates who can manage multiple responsibilities effectively, so think of examples that highlight your ability to juggle various duties.

✨Tip Number 4

Show enthusiasm for the role and the company. A positive attitude and a willingness to go the extra mile are key traits we look for, so be ready to express your excitement about joining our team.

We think you need these skills to ace Customer Service/service Receptionist

Excellent Communication Skills
Professional Personal Presentation
Strong Telephone Manner
Interpersonal Skills
Organisational Skills
Ability to Prioritise
Teamwork
Flexibility
Attention to Detail
Self-Motivation
Enthusiasm
People Skills
Effective IT Skills (Word, Excel, Outlook)
Customer Service Orientation
Clerical Support Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Customer Service/Receptionist role. Emphasise your communication skills, organisational abilities, and any previous front desk or customer service experience.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've provided excellent customer service in the past and how you can contribute to maintaining a welcoming reception area.

Highlight Relevant Skills: In your application, clearly outline your strong interpersonal skills, attention to detail, and ability to work as part of a team. These are crucial for the role, so provide examples of how you've demonstrated these skills in previous positions.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a Front Desk Receptionist.

How to prepare for a job interview at Al Jazeera Media Network

✨Dress to Impress

As a Front Desk Receptionist, your personal presentation is key. Make sure to dress professionally and appropriately for the role, as first impressions matter greatly in customer service.

✨Showcase Your Communication Skills

Prepare to demonstrate your excellent telephone manner and communication skills during the interview. Practice answering common questions clearly and confidently, as this will reflect your ability to interact with clients effectively.

✨Highlight Your Organisational Abilities

Be ready to discuss your organisational skills and how you prioritise tasks. You might be asked about managing multiple responsibilities, so think of examples that showcase your ability to stay organised and efficient.

✨Exude Enthusiasm and Flexibility

The ideal candidate should have an enthusiastic approach. During the interview, express your willingness to help and adapt to various situations, as this aligns with the helpful nature required for the role.

Customer Service/service Receptionist
Al Jazeera Media Network
A
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