Business Development Manager - al.ive body (UK/Ireland) Role: Business Development Manager, al.ive body Reports To: General Manager Position Type: Full-time, Hybrid - split between visiting independent retail clients across UK lead negotiations, manage the sales cycle, and close deals to meet or exceed sales quotas. Ensure all contractual obligations are met and that terms are favourable for both the account and the business. 3. Customer Service Deliver the highest standard of customer service across every touchpoint. Continuously strive to enhance the overarching Customer Service Process, ensuring it is clearly articulated, understood, documented and implemented. Assess and review customer sales for potential tier promotion. Enter and update customer information in the CRM. Receive, address and resolve customer complaints in line with customer service standards. Manage an overarching Complaint Resolution Process, ensuring it is clearly documented, implemented and reviewed/updated as required. 4. Customer Experience comfortable reporting into a remote, international team. High proficiency in CRM software and sales tools. Strong analytical and problem-solving abilities. The ability to build long-term relationships with accounts, understanding their needs and tailoring solutions. Effective at establishing connections within the industry, attending events and leveraging networks to develop opportunities. Skills in maintaining and nurturing ongoing client relationships, ensuring satisfaction and minimising churn. Proficient at handling objections, negotiating terms and closing deals effectively. Ability to self-manage, work methodically and meet deadlines. Sound like your kind of ritual? We'd love to hear from you. Skills: b2b Sales Business Development CRM TLNT1_NI
Business Development Manager- Beauty TLNT1_NI in Belfast employer: al.ive body
At al.ive body, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and sustainability are at the forefront of our mission. As a Business Development Manager based in Belfast, you'll enjoy the flexibility of a hybrid role, with opportunities for professional growth while representing a brand that values beautiful design and ethical practices. Join us to build meaningful relationships with independent retailers across the UK and Ireland, all while contributing to a purpose-driven company that champions both personal care and environmental responsibility.
