At a Glance
- Tasks: Engage customers and deliver products while maximising sales in a vibrant store environment.
- Company: Join AkzoNobel, a leader in the paint and coatings industry with a focus on teamwork.
- Benefits: Earn £13.18 per hour plus bonuses, with flexible benefits and a great pension scheme.
- Other info: Enjoy a collaborative atmosphere with ongoing training and development opportunities.
- Why this job: Be part of a dynamic team that values your input and supports your career growth.
- Qualifications: Customer service experience and a valid driving licence are essential.
The predicted salary is between 27000 - 28000 £ per year.
Location: Winchester, GB
£13.18 per hour & Sales-Based Bonus
30 hours per week, working 6 hours per day
Job Purpose
You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. We will look to you to use your people skills to help maximize the sales and market share of AkzoNobel products and accessories in your store. You will carry out customer deliveries to homes and businesses too.
This is a 30 hr per week role, and you need to be available to work shifts between 7am and 5pm Mon-Fri. You will also work some Saturday shifts (8am to 4pm) on a rotational basis, with time off in lieu.
Job Responsibilities
- Play an active part in engagement planning & monthly store meeting sessions.
- Ensure customers receive a warm welcome, an informed conversation & personalized proposal.
- Use our client service tools to ensure a consistent customer experience.
- Support your store’s monthly customer contact plan.
- Follow the merchandising plan to restock the shop floor.
- Load the van & plan delivery routes.
- Develop your skills & encourage colleagues to do so using our training tools.
Job Requirements
- Proven experience in a customer service/retail role.
- Valid driving license.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Calm under pressure.
What Makes You Stand Out
- Excellent communication, customer service & interpersonal skills.
- Well organized & with an eye for detail.
- Enjoys ongoing coaching & support to advance career & build skills.
What do we Offer at Dulux Decorator Centres
- Great Company pension
- Income protection.
- Employee Assistance Programme.
- Employee Life Assurance.
- Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!
Equal Opportunities
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. For this reason we train and educate on the implications of our Unconscious Bias to ensure our hiring managers are mindful of them and take corrective actions. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
Sales Assistant / Driver in Winchester employer: AkzoNobel
At AkzoNobel, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work environment in Winchester. Our commitment to employee growth is reflected in our comprehensive training tools and flexible benefits scheme, which includes a great company pension and wellness programmes. Join us to be part of a diverse team that values your contributions and provides opportunities for meaningful career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant / Driver in Winchester
✨Tip Number 1
Get to know the company! Research AkzoNobel and their products so you can chat confidently about them during your interview. This shows you're genuinely interested and ready to contribute to the team.
✨Tip Number 2
Practice your people skills! Since this role is all about customer interaction, think of examples from your past experiences where you've provided excellent service or resolved issues. We want to hear those stories!
✨Tip Number 3
Be prepared for situational questions! Think about how you'd handle busy shifts or difficult customers. Show us that you can stay calm under pressure and keep the customer experience top-notch.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and keen to join our team at Dulux Decorator Centres.
We think you need these skills to ace Sales Assistant / Driver in Winchester
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application memorable.
Tailor Your Application:Make sure to tailor your application to the Sales Assistant/Driver role. Highlight your customer service experience and any relevant skills that match the job description. We love seeing how you connect your background to what we do!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points for key achievements and avoid long-winded sentences. We appreciate straightforward communication, just like we do with our customers!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at AkzoNobel
✨Know the Company
Before your interview, take some time to research AkzoNobel and their products. Understanding their values and what they stand for will help you align your answers with their mission, showing that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Sales Assistant, your ability to connect with customers is crucial. Prepare examples from your past experiences where you've successfully engaged with customers or resolved issues. This will demonstrate your strong interpersonal skills and how you can contribute to a memorable customer experience.
✨Be Ready for Scenario Questions
Expect questions that assess how you handle pressure or difficult situations. Think of specific instances where you remained calm under pressure or supported a colleague. This will highlight your collaborative nature and problem-solving abilities, which are key for this role.
✨Plan Your Availability
Since the role requires flexibility with shifts, be prepared to discuss your availability clearly. Mention any prior experience with shift work and express your willingness to adapt to the store's needs, especially regarding Saturday shifts. This shows your commitment and readiness to contribute.
