At a Glance
- Tasks: Drive and assist in sales while delivering exceptional customer experiences.
- Company: Join AkzoNobel, a leader in the decorating industry with a focus on teamwork.
- Benefits: Earn £13.89 per hour plus bonuses, with flexible benefits and a great pension scheme.
- Other info: Enjoy a collaborative environment with opportunities for skill development and career advancement.
- Why this job: Be part of a dynamic team that values your input and supports your growth.
- Qualifications: Customer service experience and a valid driving licence are essential.
The predicted salary is between 13.89 - 13.89 £ per hour.
£13.89 per hour & Sales-Based Bonus. 30 hours per week, with up to 10 overtime hours available, subject to business needs.
Job Purpose
You will play a key role in the success of your store by collaborating with in-store colleagues and our UK Sales Team to provide a memorable customer experience to professionals and DIY enthusiasts. You will help maximize the sales and market share of AkzoNobel products and accessories in your store and carry out customer deliveries to homes and businesses. This is a 30‑hour per week role, with the opportunity for up to 10 additional overtime hours per week, subject to business needs. You need to be available to work shifts between 7 am and 5 pm Monday‑Friday, and occasional Saturday morning (8 am–12 pm) when required.
Job Responsibilities
- Play an active part in engagement planning & monthly store meeting sessions.
- Ensure customers receive a warm welcome, an informed conversation & personalized proposal.
- Use our client service tools to ensure a consistent customer experience.
- Support your store’s monthly customer contact plan.
- Follow the merchandising plan to restock the shop floor.
- Load the van & plan delivery routes.
- Develop your skills & encourage colleagues to do so using our training tools.
Job Requirements
- Proven experience in a customer service/retail role.
- Valid driving licence.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Calm under pressure.
What Makes You Stand Out
- Excellent communication, customer service & interpersonal skills.
- Well organised & with an eye for detail.
- Enjoys ongoing coaching & support to advance career & build skills.
What do we Offer at Dulux Decorating Centres
- Great Company pension.
- Income protection.
- Employee Assistance Programme.
- Employee Life Assurance.
- Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age or disability.
Driver/ Sales Assistant in Twickenham employer: AkzoNobel
At AkzoNobel, we pride ourselves on being an excellent employer, offering a supportive and collaborative work environment for our Driver/Sales Assistants. With competitive pay, flexible benefits, and a strong commitment to employee growth through ongoing training and development, we ensure that our team members can thrive both personally and professionally. Our inclusive culture fosters diversity and respect, making it a rewarding place to build a career while contributing to the success of our stores and enhancing customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Driver/ Sales Assistant in Twickenham
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including AkzoNobel, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Driver/ Sales Assistant in Twickenham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like AkzoNobel that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at AkzoNobel will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about AkzoNobel and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at AkzoNobel
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at AkzoNobel, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at AkzoNobel!
