At a Glance
- Tasks: Engage customers and support sales in a vibrant store environment.
- Company: Join AkzoNobel, a leader in innovative paints and coatings.
- Benefits: Competitive pay, flexible hours, and great employee discounts.
- Other info: Opportunities for personal development and a supportive work culture.
- Why this job: Be part of a team that values creativity and customer connection.
- Qualifications: Experience in retail or customer service is a plus.
The predicted salary is between 13.18 - 13.18 £ per hour.
About Akzo Nobel
Since , we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most.
Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe.
We're active in more than countries and use our expertise to sustain and enhance the fabric of everyday life.
Because we believe every surface is an opportunity.
It's what you'd expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today - while creating an even better tomorrow.
Let’s paint the future together.
- Sales Assistant
- Dulux Decorator Centre
- Sittingbourne, ME10 2PD
- £13.18 per hour & Sales-Based Bonus Part Time - 20 hours per week
Part of the Akzo Nobel family, Dulux Decorating Centers has over nationwide stores and is the UK's largest paint and decorating merchant.
Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe.
At Dulux Decorating Centers, we pride ourselves on doing things differently, fostering your success with a remarkable benefits package and the training needed for career progression.
Recognized as a Top Employer with 'Investors in People-Gold' accreditation, we bring a huge range of services and products to decorating professionals and DIY enthusiasts across the country.
Job Purpose
You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts.
We will look to you to use your people skills to help maximize the sales and market share of Akzo Nobel products and accessories in your store.
This is a part time, 20 hr per week role across 3-4 days, with shifts of approximately 4-5 hours, between the store opening hours of 6am and 5pm Mon-Fri.
You will also work some Saturday shifts (8am to 12pm) on a rotational basis, with time off in lieu.
- Job Responsibilities
- Play an active part in engagement planning & monthly store meeting sessions.
- Ensure customers receive a warm welcome, an informed conversation & personalized proposal.
- Use our client service tools to ensure a consistent customer experience.
- Support your store’s monthly customer contact plan.
- Follow the merchandising plan to restock the shop floor
- Develop your skills & encourage colleagues to do so using our training tools.
- Job Requirements
- Proven experience in a customer service/retail role.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Calm under pressure.
- What Makes You Stand Out
- Excellent communication, customer service & interpersonal skills.
- Well organized & with an eye for detail.
- Enjoys ongoing coaching & support to advance career & build skills.
- What do we Offer at Akzo Nobel
We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:
- Competitive Salary (depending on experience).
- 25 days holiday pro rata, excluding bank holidays.
- Income protection.
- Staff discount at Dulux Decorator Centre stores.
- Employee Assistance Programme.
- Employee Life Assurance.
- Company pension.
- Product discounts.
- Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!
We have been inventing the future for more than two centuries and need people like you to be part of the team.
We are advocates of a healthy work life balance and mental wellbeing. We are happy to look at flexible working options for all our roles.
At Akzo Nobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self.
We strive to embrace diversity in a context of tolerance.
Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment.
For this reason we train and educate on the implications of our Unconscious Bias in order for our TA ... and take corrective actions when applicable.
In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
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Sales Assistant in Swanley employer: AkzoNobel
AkzoNobel in Felling, Gateshead is an exceptional employer that prioritises innovation and employee development within the digital manufacturing sector. With a strong focus on collaboration and a commitment to enhancing skills through training opportunities, employees are empowered to contribute to meaningful projects that drive digital transformation. The supportive work culture fosters creativity and teamwork, making it an ideal environment for those looking to make a significant impact in automation and cyber security.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Swanley
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including AkzoNobel, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Assistant in Swanley
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like AkzoNobel that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at AkzoNobel will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about AkzoNobel and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at AkzoNobel
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at AkzoNobel, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at AkzoNobel!
