At a Glance
- Tasks: Lead a dynamic team to boost sales and enhance customer experience.
- Company: Join Dulux Decorating Centres, the UK's largest paint merchant with a vibrant culture.
- Benefits: Enjoy competitive salary, 25 days holiday, staff discounts, and flexible benefits.
- Why this job: Make a real impact in a supportive environment while developing your career.
- Qualifications: Experience in store supervision and a knack for inspiring teams.
- Other info: Be part of a diverse team committed to inclusivity and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
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Store Lead – Derby
Store Lead
Competitive Salary + Lucrative Sales-Based Bonus
Derby
We encourage you to apply if you have relevant experience and expertise for this role, even if you don’t meet all the criteria listed in the job description.
Part of the AkzoNobel family, Dulux Decorating Centres has over 240 nationwide stores and is the UK’s largest paint and decorating merchant. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. At Dulux Decorating Centres, we pride ourselves on doing things differently, fostering your success with a remarkable benefits package and the training needed for career progression. Recognised as a Top 100 Employer with ‘Investors in People-Gold’ accreditation, we bring a huge range of services and products to decorating professionals and DIY enthusiasts across the country.
Job Purpose
An important member of the Dulux Decorator Centre (DDC) store management team, you will support a Manager responsible for the performance of a cluster of DDC stores to increase sales and market share by building effective partnerships with customers as well as developing and engaging the store sales team to meet business targets.
Job Responsibilities
- Support the Cluster Manager to deliver a culture of engagement
- Collaborate with the Cluster Manager in the nurturing of a high performing sales team to deliver an outstanding customer experience.
- Help ensure stores have the right culture, processes and controls in place.
- Collaborate with the Cluster Manager in the ownership of the P&L with an emphasis on delivering sales, while optimising margin, cost efficiency & protecting against stock/cash losses.
- Ensure we maintain a market leading service experience for our customer.
- Develop customer contact plans.
- Collaborate with the Cluster Manager to review performance & review trends.
Job Requirements
- Proven experience in supervising a store and reviewing people/business performance.
- Understanding the importance of nurturing and inspiring colleagues
- Comfortable using business systems.
- Commercially astute.
What Makes You Stand Out
- Excellent communication, customer service & interpersonal skills.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Well organised & with an eye for detail.
- Calm under pressure.
What do we Offer at AkzoNobel
- We offer great personal development opportunities and roles with breadth, depth of scope and impact.
- Competitive Salary (depending on experience).
- 25 days holiday excluding bank holidays.
- Income protection.
- Staff discount at Dulux Decorator Centre stores.
- Employee Assistance Programme.
- Employee Life Assurance.
- Company pension.
- Product discounts.
- Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!
We have been inventing the future for more than two centuries and need people like you to be part of the team.
Apply online via the link and we will get right back to you.
We are advocates of a healthy work life balance and mental wellbeing. We are happy to look at flexible working options for all our roles.
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At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
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Store Lead employer: AkzoNobel
Contact Detail:
AkzoNobel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Lead
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Dulux Decorating Centres. Understand their values, products, and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience in supervising a store and how you've inspired your team in the past. Use specific examples to illustrate your points. We want to hear how you can bring that same energy to the role of Store Lead!
✨Tip Number 3
Show off your customer service skills! Think of times when you've gone above and beyond for customers. Share these stories during your interview to demonstrate your commitment to providing an outstanding customer experience, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are ready to make a difference in our stores. So, hit that apply button and let’s get started!
We think you need these skills to ace Store Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Store Lead role. Highlight your supervisory experience and any achievements in sales or team management to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background makes you a perfect fit for our team at Dulux Decorating Centres.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and concise. We want to see how you can engage with customers and inspire your colleagues right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands quickly, and we can’t wait to hear from you!
How to prepare for a job interview at AkzoNobel
✨Know the Company Inside Out
Before your interview, take some time to research Dulux Decorating Centres and their values. Understand their product range and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Store Lead, you'll be expected to inspire and manage a team. Prepare examples from your past experiences where you've successfully led a team or improved performance. Be ready to discuss how you can foster a culture of engagement and collaboration within the store.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of scenarios where you've dealt with difficult customers or resolved team conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. Inquire about the team dynamics, the company's approach to training and development, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.